Family Support Navigator

Lutheran Services Florida, Inc.; Tampa (FL); Hybrid; USD 40,000 - 48,000; Full time

Job summary

Lutheran Services Florida (LSF) seeks a Support Specialist to coordinate services and assist families with school-age children in the Tampa area, connecting them to community resources and timely referrals.

Ideal candidates have at least two years' experience serving families, a high school diploma or equivalent (Associate degree preferred), and strong communication skills to maintain confidential records and support Center programs.

Qualifications

• Minimum two years’ experience serving families.
• High school diploma or equivalent required; associate degree preferred.
• Knowledge of community resources and referral procedures is essential.

Responsibilities

• Coordinate and assist service partners or organizations using the facility who serve Center members
• Assist in development and implementation of family support programming
• Refer and link families to appropriate programs and community resources as needed
• Document services, maintain records, complete reports, purchase supplies, input data into a data base system
• Orient new families to the Center services and environment
• Coordinate and facilitate Center-driven programming and events
• Provide families with referrals and follow-up
• Support partner agencies with program registration and follow-up
• Adhere to Center policies and maintain confidentiality

Skills

Community resources

Communication skills

Telephone skills

Teamwork

Education

High School Diploma

Associate degree in Social Work

Job description

Lutheran Services Florida (LSF) seeks a Support Specialist to coordinate services and assist families with school-age children in the Tampa area, connecting them to community resources and timely referrals.

Ideal candidates have at least two years' experience serving families, a high school diploma or equivalent (Associate degree preferred), and strong communication skills to maintain confidential records and support Center programs.