Family Support Liaison: Referrals & Outreach (Bilingual)

Southwest Human Development, Incorporated.; United States; Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Southwest Human Development in Arizona is seeking a Parents Partner Plus Specialist who will work with the Senior Program Manager to strengthen family support networks and connect families to services.

The role involves triaging referrals, conducting screenings, maintaining records, building partnerships with hospitals and community organizations, and supporting outreach events, including occasional evenings and weekends.

Qualifications

• Associate or bachelor’s degree in social work, Psychology, Family and Human Development, Public Health, Communication or other related human services degree.
• At least one year of experience in a family support or case management role.
• Possess an insured & registered vehicle and a valid AZ driver’s license.
• Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card
• DES Criminal Affidavit Required
• AZ DHS Criminal History Affidavit Required

Responsabilités

• Coordinate and process referrals daily, ensuring timely entry, tracking, and assignment to appropriate providers.
• Conduct initial family screenings and follow-up communications in accordance with program timelines.
• Maintain current knowledge of Alliance member programs to accurately match families with services.
• Enter, maintain, and monitor accurate data and documentation in compliance with program requirements.
• Manage referral waitlists and coordinate out-of-area referrals as needed.
• Follow up with providers to confirm service engagement and outcomes.
• Maintain and distribute community resource and referral information.
• Build and maintain collaborative relationships with hospitals, community partners, and Alliance members.
• Support outreach, community engagement, health fairs, and special events, including occasional evenings and weekends.
• Assist with marketing and awareness efforts, including website and social media content.
• Prepare reports and provide administrative support for Alliance activities and funding requirements.
• Protect confidential information and comply with agency policies, procedures, and professional standards.
• Participate in supervision, training, and departmental meetings, and perform other duties as assigned.

Connaissances

Bilingual EN/ES

Formation

Bachelor's degree in Early Childhood Education or related field

Description du poste

Southwest Human Development in Arizona is seeking a Parents Partner Plus Specialist who will work with the Senior Program Manager to strengthen family support networks and connect families to services.

The role involves triaging referrals, conducting screenings, maintaining records, building partnerships with hospitals and community organizations, and supporting outreach events, including occasional evenings and weekends.