Family Support Liaison

Placements24; The Islands (MS); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

Supportive team

Direct community engagement

Community impact

Job summary

Placements24 is seeking a compassionate Family Support Liaison in Paarl, Western Cape. You will work with families in their homes and communities, helping them access healthcare, education, and social services while advocating for their needs.

The role requires strong communication, empathy, and teamwork, with duties including assessments, developing support plans, coordinating resources, and documenting outcomes to strengthen family well-being.

Qualifications

• Qualification in Social Work, Psychology, Community Development, or related field.
• Strong communication, empathy and active listening skills.
• Ability to work independently and with diverse stakeholders.

Responsibilities

• Conducting initial assessments to understand family needs and challenges.
• Developing and implementing personalized family support plans.
• Connecting families with appropriate community resources, such as healthcare, education, and social services.
• Providing advocacy and emotional support to families throughout their engagement.
• Facilitating communication and resolving conflicts between family members and service providers.
• Monitoring progress and documenting interventions and outcomes.

Skills

Communication

Empathy

Active listening

Education

Social Work

Psychology

Community Development

Job description

About the Role

Our client is seeking a compassionate and dedicated Family Support Liaison to join their vital services in Paarl, Western Cape. This role is centered on providing crucial support to families facing various challenges, helping them navigate resources and build stronger foundations. You will act as a bridge between families and community services, offering guidance, advocacy, and practical assistance. Working closely with families in their homes and community settings, you will foster trust and empower them to achieve stability and well-being. This position offers a deeply rewarding opportunity to make a tangible difference in the lives of families within the Paarl community.

Key Responsibilities

• Conducting initial assessments to understand family needs and challenges.
• Developing and implementing personalized family support plans.
• Connecting families with appropriate community resources, such as healthcare, education, and social services.
• Providing advocacy and emotional support to families throughout their engagement.
• Facilitating communication and resolving conflicts between family members and service providers.
• Monitoring progress and documenting interventions and outcomes.

Requirements

• A qualification in Social Work, Psychology, Community Development, or a related field.
• Previous experience in family support, case management, or community services.
• Strong understanding of family dynamics and child welfare principles.
• Excellent communication, empathy, and active listening skills.
• Ability to work independently and collaboratively with diverse stakeholders.
• Proficiency in record-keeping and reporting.

Benefits

• Competitive salary commensurate with qualifications and experience.
• Opportunities for professional development and specialized training.
• Supportive team environment with regular supervision.
• Direct engagement with the community and a chance to foster positive change.
• Contribution to strengthening family well-being in Paarl.