Family Support & Financial Empowerment Specialist

Urban Strategies, Inc; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Urban Strategies, Inc. seeks a Family Support Specialist II to deliver comprehensive case management and referrals under HUD programs.

You will coordinate with community partners to promote economic self-sufficiency for families, seniors, and people with disabilities, and support residents across multiple neighborhoods. You'll conduct intake, assessments, and develop development plans, while maintaining privacy and data in our LEARN system.

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, or related field.
• 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus.
• Valid driver’s license and automobile availability for work use.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethic, with strong team collaboration skills.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.
• Proficiency in MS Office Suite (Advanced Excel) and other common software.

Responsibilities

• Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.
• Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.
• Ensure privacy, track resident data in USI's LEARN system, attend community and program-related meetings.
• Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.
• Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.
• Offering consultation services in financial management and goal-setting.
• Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Supporting and promoting the development of the USI CDFI client base.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Team collaboration

Independent work

Adaptability in diverse communities

Driver’s license

MS Office Suite

Advanced Excel

Education

Bachelor’s degree in Social Work, Sociology, Psychology, or related field

Tools

MS Office Suite

Advanced Excel

Job description

Urban Strategies, Inc. seeks a Family Support Specialist II to deliver comprehensive case management and referrals under HUD programs.

You will coordinate with community partners to promote economic self-sufficiency for families, seniors, and people with disabilities, and support residents across multiple neighborhoods. You'll conduct intake, assessments, and develop development plans, while maintaining privacy and data in our LEARN system.