Family Support Counselor: Early Intervention & Community Linkage

Commonwealth of VA Careers; Roanoke (VA); Sur place; USD 41 000 - 52 000; Plein temps

Avantages offerts par ce poste

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plans

Sick leave

Annual leave

Family/personal leave

401a Cash Match

457 Deferred Compensation Plan

Résumé du poste

Commonwealth of Virginia's Virginia Department of Health seeks a Family Support Worker (VDHRN045) at Roanoke HQ. The role delivers guidance in early intervention, assessing client needs, and developing individualized service plans with referrals to federal, state, local, and private resources.

The position involves client intakes, care plan development, and education, plus outreach and professional development.

Qualifications

• Experience providing support resources and information to customers.
• Understanding of infant and child development and family services.
• Experience in individual counseling, relationship building, and group leadership.
• Strong verbal and written communication skills.
• Skill in interviewing clients to gather, interpret, and use data effectively.
• Proficiency in documentation, data entry, and record-keeping.
• Proficient in using computer systems and web-based case management documentation tools.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsabilités

• Conducts client intakes, assessments, and needs analysis.
• Develops and implements care service plans; provides mentoring and links to community resources.
• Educates and supports clients, encouraging participation in meetings and programs.
• Promotes health and safety through program compliance.
• Completes documentation accurately and timely, following policies and procedures.
• Reports crisis situations and adheres to critical incident response and reporting protocols.
• Supports outreach, recruitment, and community engagement efforts.
• Builds partnerships and links clients to health education and community resources.
• Assesses personal training needs annually and participates in relevant educational opportunities.
• Provides education and shadowing experiences for public health students.

Connaissances

Customer support

Child development

Counseling skills

Communication skills

Interviewing clients

Documentation

Case management

Data entry

Confidentiality

Description du poste

Commonwealth of Virginia's Virginia Department of Health seeks a Family Support Worker (VDHRN045) at Roanoke HQ. The role delivers guidance in early intervention, assessing client needs, and developing individualized service plans with referrals to federal, state, local, and private resources.

The position involves client intakes, care plan development, and education, plus outreach and professional development.