Family Services Team Lead — Case Management

Roanoke County, Virginia; Roanoke (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Roanoke County, Virginia seeks a qualified supervisor for a Family Services unit. You will oversee Family Services Specialists in a specialized area (e.g., foster care or child protective services) and ensure effective case management and program delivery.

The role includes mentoring staff, enforcing policy, and collaborating with community partners. The position requires a Bachelor’s in social work or related field, extensive prior experience, and a valid Virginia driver’s license.

Qualifications

• Supervisory principles and techniques.
• Knowledge of social work practices and treatment modalities.
• Ability to communicate effectively in writing and orally.

Responsibilities

• Interview applicants and make hiring recommendations.
• Supervise staff and assign work with clear goals.
• Conduct performance reviews and address disciplinary matters.
• Mentor family services specialists in case management and service planning.
• Set unit objectives and monitor program statistics and budgets.
• Establish and maintain policy-compliant procedures.
• Build relationships with internal and external customers.
• Represent the unit in community activities and audits.

Skills

Supervision

Staff Development

Policy interpretation

Communication

Education

Bachelor's in Social Work

Job description

Roanoke County, Virginia seeks a qualified supervisor for a Family Services unit. You will oversee Family Services Specialists in a specialized area (e.g., foster care or child protective services) and ensure effective case management and program delivery.

The role includes mentoring staff, enforcing policy, and collaborating with community partners. The position requires a Bachelor’s in social work or related field, extensive prior experience, and a valid Virginia driver’s license.