Family Support Coordinator

BCFS Health & Human Services; Harlingen (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

BCFS Health & Human Services in Harlingen, TX seeks a Family Support Coordinator to ensure quality services for families while maintaining compliance with program standards. You will conduct outreach, intake, assessments, and plan family activities.

The role requires bilingual English/Spanish communication, strong time management, and the ability to work in a fast-paced, team-based environment. A Texas driver’s license is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience working with families in a related field.
• Bilingual: Spanish is required.

Responsibilities

• Outreach and recruitment of participants.
• Establish and maintain a trusting and professional working relationship with families through home visitation.
• Administer intake, assessments, and screening tools to clients and family members.
• Assess family needs and refer to community resources as needed.
• Schedule and plan family activities.
• Purchase basic needs for families as required with approval of the Program Supervisor.
• Serve as liaison for families to community resources.
• Meet weekly or bi-weekly with the program supervisor to review caseload.
• Communicate effectively in writing and verbally in English and Spanish.
• Travel as needed.
• Maintain computer literacy and work in a fast-paced environment.
• Work independently and as part of a multidisciplinary team.
• Perform other duties as assigned per grant requirements.
• Carry a SafeCare caseload of 6 clients to be seen on a weekly basis.
• Maintain current records of all home visits, interactions, and contacts with families/clients in program databases.
• Attend all required trainings and meetings.
• Provide community education on child abuse prevention strategies as required.
• Develop updates, reminders, and community education information as required.
• Record all group and individual services and activities in database platforms.
• Demonstrate sensitivity to cultural and socio-economic characteristics.

Skills

Bilingual English/Spanish

Communication skills

Home visitation experience

Education

High school diploma or equivalent

Job description

It's a great feeling to work for a company that does so much good for others around the world!

Education

• Required - High school diploma or equivalent.

Experience

• Required - A minimum of 2 years of experience working with families in a related field.

Job Summary

• The Family Support Coordinator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards.

Essential Functions

• Outreach and recruitment of participants.
• Establish and maintain a trusting and professional working relationship with families by providing regular contact through home visitation.
• Administer intake, assessments, and screening tools to clients and family members.
• Assess family needs and refer to community resources as needed.
• Schedule and plan family activities.
• Purchase basic needs for families as required, with approval of the Program Supervisor.
• Serve as liaison for families to community resources.
• Meet with the program supervisor on a weekly or bi-weekly basis to evaluate the status of families on caseload.
• Demonstrate the ability to:
• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
• Communicate effectively in writing and verbally in English and Spanish.
• Work in a fast-paced environment.
• Maintain computer literacy required to meet the responsibilities of the position.
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• Travel as needed.
• Manage time effectively and efficiently.
• Perform other duties as assigned per grant requirements.

Measurable Deliverables

• Carry a SafeCare caseload of 6 clients to be seen on a weekly basis.
• Maintain current records of all home visits, interactions, and contacts with families/clients in program databases.
• Attend all required trainings and meetings.
• Provide community education on child abuse prevention strategies as required.
• Develop together with the program supervisor, updates, reminders, and community education information as required.
• Record all group and individualized services and activities in a complete, concise, and timely manner, utilizing program forms in all database platforms.
• Demonstrate the ability to:
• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
• Communicate effectively in writing and verbally in English and Spanish.
• Work in a fast-paced environment.
• Maintain computer literacy required to meet the responsibilities of the position.
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• Travel as needed.
• Other job duties as assigned per grant requirements.

Requirements

• Maintain certificates required for the position, including but not limited to First Aid and CPR.
• Valid Texas Driver’s license with a clear driving record and reliable transportation.
• Pass a pre-employment drug screening and random drug screens.
• Provide proof of work eligibility status upon request.
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
• Bilingual (Spanish is required)

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.