Family Support Advocate & Liaison

Victor Community Support Services; Riverside (CA); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Learning organization training

Leadership development & promotions

License/CEU reimbursements

Public Service Loan Forgiveness

Job summary

Victor Community Support Services is seeking a Family Parent Partner who will establish and implement support services for children and families. You will act as a liaison to involve families and provide tailored support to each family’s needs.

The ideal candidate is a parent or caregiver with strong organizational skills, a commitment to advocacy, and the ability to engage youth and families in wraparound services. The role requires reliable transportation and flexible scheduling.

Qualifications

• Must possess a High School Diploma or GED.
• Must be a parent or personal caregiver of a youth who has been a recipient of child welfare and/or behavioral health services.
• Must have basic knowledge and understanding of the English language.
• Must have good organization and time management skills.

Responsibilities

• Serve as the consumer representative to program activities, ensuring advocacy and support services to all participating families.
• Able to engage and provide skill building to youth and families as assigned.
• Provides introduction and engagement support for families entering services.
• Coordinates with the management team in the development and implementation of program systems and standards that promotes consumer driven family-centered services.
• Informs families of basic mental health and social service information and referral sources; assists with the development of additional community resources as necessary and appropriate.
• Assists with the development of support groups for consumers and coordinates scheduling of groups and transportation assistance.
• Participates in consumer advocate training: teaching basic concepts of rights, complaints and grievance procedures, support relationships, crisis management, vocational involvement and related areas.
• Recruits for consumer involvement in committees and work groups.
• Provides appropriate and professional advocacy and education to providers on behalf of consumer’s needs.
• Provides linkage of families with appropriate services, advocating for them when necessary, and serving as role model and advocate for children/families involved in the wraparound process.
• Assists with the ongoing development and implementation of program evaluation.
• Documents services in accordance with program specific requirements.
• Meets Agency service percentage standard reflecting expected time spent with clients, if applicable.
• Completes other duties as assigned.

Skills

Time management

Organizational skills

Education

High School Diploma or GED

Parent/Caregiver of youth with child welfare/behavioral health services

Job description

Victor Community Support Services is seeking a Family Parent Partner who will establish and implement support services for children and families. You will act as a liaison to involve families and provide tailored support to each family’s needs.

The ideal candidate is a parent or caregiver with strong organizational skills, a commitment to advocacy, and the ability to engage youth and families in wraparound services. The role requires reliable transportation and flexible scheduling.