Family Success Case Manager & Coach

Union County Community Action, Inc; Indiana (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PSLF eligible

Medical Insurance (BCBSNC) as part of

Life Insurance & Short-Term Disability

401(k)

12 Paid Holidays

Paid Annual & Sick Leave

Tuition Assistance

Referral Program

Career development opportunities

Meaningful work with families

Job summary

Union County Community Action, Inc. invites applications for a Case Manager/Success Coach in Monroe, NC. The role blends family coaching, resource coordination, male engagement initiatives, and case management to help participants achieve education, employment, and personal success.

Schedule: Mon–Fri 7:30am–4:30pm (40 hrs/week). Qualifications include a Bachelor’s Degree in a related field and CDL within 90 days, plus 1–3 years of relevant experience. Bilingual is preferred.

Qualifications

• Bachelor’s Degree in Social Work, Sociology, Psychology, Human Services, or a related field.
• 1–3 years of related experience working with children, families, or community programs preferred.
• CDL required within 90 days of employment
• Valid driver’s license required
• Bilingual preferred

Responsibilities

• Recruit eligible families and program participants
• Develop and follow-up on Family Partnership Agreements and service plans
• Connect families with community agencies and support services
• Provide coaching and mentoring related to education, employment and personal success
• Determine eligibility and assist participants with service applications
• Facilitate workshops based on assessed needs and available resources
• Conduct home visits and follow up on referrals and family needs
• Maintain accurate records and data entry within ChildPlus
• Collaborate with site staff and community partners to coordinate services
• Complete needs assessments and ROMA-based service planning
• Assist with program recruitment and outreach efforts
• Support Head Start and CSBG performance goals and standards

Skills

Communication

Organization

Relationship-building

Bilingual

Education

Bachelor’s Degree in Social Work/Sociology/Psychology/Human Services

Job description

Union County Community Action, Inc. invites applications for a Case Manager/Success Coach in Monroe, NC. The role blends family coaching, resource coordination, male engagement initiatives, and case management to help participants achieve education, employment, and personal success.

Schedule: Mon–Fri 7:30am–4:30pm (40 hrs/week). Qualifications include a Bachelor’s Degree in a related field and CDL within 90 days, plus 1–3 years of relevant experience. Bilingual is preferred.