Case Manager

Union County Community Action, Inc; Monroe (NC); On-site; USD 22,253 - 31,693; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

401(k) eligibility after one year

Paid Time Off

Tuition Assistance opportunities

Professional development opportunities

Job summary

Union County Community Action, Inc. is seeking a compassionate Case Manager to support families in their Head Start program in Monroe, NC. The role involves enrollment, family engagement, and access to community resources. The position offers a starting hourly rate of $19.58 and full benefits including medical insurance, paid time off, and professional development opportunities.

The applicant should have a Bachelor's Degree in Social Work or a related field, along with experience working with families and community programs.

Qualifications

• 1-3 years of related experience working with children and families.
• Experience in case management or family services preferred.
• Valid driver's license required.

Responsibilities

• Recruit and enroll eligible children and families into the Head Start program.
• Develop and maintain Family Partnership Agreements with enrolled families.
• Connect families with community resources and support services.
• Conduct home visits and provide ongoing family support.

Skills

Communication skills

Organization skills

Relationship-building skills

Bilingual ability

Education

Bachelor's Degree in Social Work or related field

Job description

Case Manager

Union County Community Action, Inc.
Work Location- Monroe, Union County, NC
www.uccainc.org/careers

Union County Community Action, Inc. (UCCA) is seeking a compassionate and organized professional to join our Head Start team. This position works directly with children and families to support enrollment, family engagement, health services, school readiness, and access to community resources. The Case Manager plays a critical role in building strong family partnerships that help children and families achieve long-term success.

Starting Rate: $19.58 per hour

Schedule: Monday–Friday 7:30am-4:30pm (40 hours/week)

Why Join UCCA?

• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Medical, Dental, and Vision Insurance through BCBSNC
• Company-Paid Life Insurance and Short-Term Disability Insurance
• 401(k) eligibility after one year of employment
• Paid Time Off including Annual Leave, Sick Leave, and Holidays
• Tuition Assistance opportunities
• Employee Referral Program
• Professional development and career growth opportunities
• Meaningful work serving children and families in our community

Key Responsibilities

• Recruit and enroll eligible children and families into the Head Start program
• Develop and maintain Family Partnership Agreements with enrolled families
• Connect families with community resources and support services
• Assist families in scheduling and accessing health and developmental services
• Conduct home visits and provide ongoing family support
• Support parent engagement activities, meetings, and workshops
• Maintain accurate records and data entry within ChildPlus
• Collaborate with site staff and community partners to coordinate services
• Assist with program recruitment and outreach efforts
• Support transportation services as assigned

Qualifications

• Bachelor's Degree in Social Work, Sociology, Psychology, Human Services, or a related field
• One to three years of related experience working with children, families, or community programs preferred
• Experience in case management, family services, community outreach, or social services preferred
• Strong communication, organization, and relationship-building skills
• Ability to maintain confidential information and accurate documentation
• CDL required within 90 days of employment
• Valid driver's license required
• Bilingual preferred

Physical Requirements

Must be able to travel within the service area, conduct home visits, attend community events, move throughout program sites, and occasionally lift or move up to 50 pounds.

Equal Opportunity Employer

Union County Community Action, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected status under applicable law.

Apply Today

Join a team committed to empowering children and strengthening families through high-quality early childhood education services.

*The above description is not a comprehensive listing of all job specific responsibilities, tasks, and duties.