Family Services Specialist

Community-Action-Partnership-of-SAN-Luis-Obisp; Nipomo (CA); On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

Internal referral bonus

Hiring bonus

Job summary

Community Action Partnership of San Luis Obispo County, Inc. is seeking a Family Services Specialist to recruit children, verify eligibility, and orient families to a wide range of services. You will collaborate with coordinators to meet timelines and support equitable participation in early childhood programs.

The role requires bilingual communication, knowledge of local resources, and documentation of services. Travel may be needed to support families and attend community meetings.

Qualifications

• Must have credential in a social services field.
• AA/AS with 1 year client casework; Bachelor’s preferred.
• BA/BS with 1 year client casework; driver’s license may be required for travel.

Responsibilities

• Recruit and enroll children into the program and maintain files.
• Orient parents to comprehensive services (Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, ERSEA).
• Refer families to community resources and ensure services are beneficial and coordinated.
• Support health screenings and maintain accurate health records.
• Plan monthly parent committee meetings and coordinate guest speakers.

Skills

Bilingual

Communication skills

Education

Credential in Social Work / Human Services / Family Services / Counseling

AA/AS Degree + 1 year client casework (Bachelor’s preferred)

BA/BS Degree + 1 year client casework

Tools

ChildPlus

Job description

Posted Tuesday, July 28, 2026 at 10:00 AM

Helping People. Changing Lives.

Verification of your Child Development/Early Childhood Education coursework is required before we can proceed with your application.

Must be fluent in two or more languages, including one that supports the needs of the program and community. This position may be eligible for an internal referral bonus and/or hiring bonus.

Under the supervision of the Area Manager/Center Supervisor and working in collaboration with the Family Child Care Coordinator the Family Services Specialist is responsible for recruitment of children, verification of eligibility, parent orientation, referral of parents to community resources and local social services agencies and updating children’s health records. Maintains child/family files and reference records and engages in mutually respectful, positive, goal-oriented partnerships with families to promote positive child and family outcomes. Works closely with the Content experts and Area Managers/Center Supervisors to assure timelines are met. Supports CAPSLO’s mission and vision by creating inclusive and equitable environments for all eligible families to participate in the program.

What we're looking for in the ideal candidate:

• Level I: Has a credential or certification in Social Work, Human Services, Family Services, Counseling, or related field.
• Level II: Has an AA/AS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience. Bachelor’s Degree is preferred
• Level III: Has a BA/BS Degree in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field + 1 year of client casework experience.
• Depending on the department assigned, a valid California driver’s license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. Reasonable accommodations will be considered in accordance with applicable laws.

As a Family Services Specialist you will:

• Recruit and enroll children into the program.
• Understand and adhere to program policies, confidentiality, privacy, and ethical practices.
• Orient parents to comprehensive services including Health, Nutrition, Education, Disabilities, Mental Health, Parent Engagement, and ERSEA.
• Support Migrant and Seasonal Head Start families, linking them with referral systems and community services.
• Serve as a liaison for referrals, ensuring services are beneficial and effective.
• Discuss the importance of coordinating health, social, and educational services for children's learning and family well-being.
• Assist families in finding health and dental care, encouraging involvement in the healthcare system.
• Participate in special health screenings and maintain accurate health records.
• Know local social services and community resources, including health, mental health, nutrition, parenting, financial literacy, education, enrichment, recreation, job training, and employment.
• Plan monthly local parent committee meetings with the Family Child Coordinator, providing support and encouragement.
• Support Parent Meetings by scheduling guest speakers, preparing agendas, and signing in attendees.
• Encourage parent participation in program and community events.
• Attend and participate in community collaborations.
• Maintain accurate documentation of services to families and children.
• Maintain knowledge of database programs (e.g., ChildPlus).
• Complete reports and follow-up as requested by Content experts and Area Manager/Center Supervisor.
• Transport parents and/or children to meetings, health and other service appointments, when necessary.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

#HSW

EOE/V/ADA/Drug Free Workplace/Asset Infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo County, Inc. will consider all qualified applicants without attention to race, sex, age religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.