Family Services Navigator - Bilingual

Community Services For Children, Inc.; Fallsington (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Time

Low cost benefits plan

Paid leave (vacation, sick, personal)

13 paid holidays

Agency sponsored 401k

Job summary

Community Services For Children, Inc. is seeking a dependable Family Services professional to provide information and referral services to families with young children.

You will meet families in community settings, assess needs, and guide them to appropriate programs and supports to promote healthy development. The role requires an associate’s degree, strong communication skills, and a bilingual English/Spanish proficiency.

Qualifications

• Requires an associate’s degree in social work, business admin, early childhood/human services, or related field.
• Ability to help customers and colleagues’ problem solve and achieve goals in a consistently friendly, informed manner.
• Proficiency with required databases and tracking/reporting systems relevant to job.
• Strong oral and written communication skills.
• Valid driver’s license and full-time use of vehicle.
• Bilingual English/Spanish required.

Responsibilities

• Provide excellent customer services to families of young children seeking information and opportunities that will meet their children’s healthy development throughout the region.
• Meet with families in a variety of community settings to conduct a needs assessment and provide referrals to ensure access to services.
• Conduct daily program activities of Family Services, handling inquiries, referrals and assistance to ensure an efficient operation.
• Accurately conduct all program processes in a timely manner, maintaining timelines and updating status elements in compliance with regulations and standards.
• Assist families with completion of applications for the Child Care Works program and provide information for publicly funded early learning programs.

Skills

Customer service

Problem solving

Communication

Bilingual English/Spanish

Driver’s license

Education

Associate’s degree

Job description

Community Services For Children, Inc. is seeking a dependable Family Services professional to provide information and referral services to families with young children.

You will meet families in community settings, assess needs, and guide them to appropriate programs and supports to promote healthy development. The role requires an associate’s degree, strong communication skills, and a bilingual English/Spanish proficiency.