Family Services Coordinator

National Youth Advocate Program (NYAP); South Bend (IN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Student Loan Repayment assistance

Up to 22 Days Off Each Year

11 Paid Holidays Per Year

Medical, Dental, and Vision for you/yr

Summer Hours Off

401(k) plan

Tuition Assistance

Mileage reimbursement

Job summary

National Youth Advocate Program (NYAP) is seeking a Family Service Coordinator in South Bend, IN to support youth and families with in-home services, advocacy, and coordinated community resources. The role emphasizes safety, stability, and successful community living.

The position requires a bachelor’s in social work or related field, flexible hours, and a valid driver’s license. NYAP offers competitive benefits, mileage reimbursement, and opportunities for professional growth.

Qualifications

• Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution.
• 2 years of work experience in direct service with youth and families strongly preferred.
• Must have flexible availability and a valid driver's license with reliable transportation.
• Must meet car insurance requirements of 100,000/300,000 bodily injury.
• Willingness to work flexible and non-traditional hours in service of families.

Responsibilities

• Actively supports and promotes the organization's mission, vision, and values.
• Provides in-home supportive services, transportation, parenting education, counseling, and community referrals.
• Travels daily to deliver community-based services to youth and families.
• Completes required documentation and trainings in a timely manner.
• Coordinates and monitors services across mental health, medical, education, and social services.
• Reviews and updates youth-based plans to ensure progress and outcomes.

Skills

Computer literacy

Driving

Education

Bachelor's Degree in Social Work or comparable Human Services field

Tools

Word

Excel

Databases

Job description

Family Service Coordinator

Hours: M-F - 9am-5pm with non-traditional hours including evenings/weekends as needed.

Compensation starting at $50,000.00

Position Summary

Under the general supervision of the Clinical Supervisor or designee, this position works to make a meaningful difference in the lives of the children and families served. This position works closely with youth, family, foster parents, and community partners, providing advocacy and support toward the ultimate goal of living safely and successfully in the community.

Working At NYAP

• Student Loan Repayment assistance, up to $1,200 per year!
• Up to 22 Days Off Each Year!
• Plus 11 Paid Holidays Per Year!
• Medical, Dental, and Vision for you and your family!
• Summer Hours Off (reduced work schedule)
• Competitive salaries and benefits including a 401(k)
• Tuition Assistance
• Work Anniversary Trips!
• Peace Leave
• Parental Leave
• Mileage reimbursement

Responsibilities

• Actively supports, represents, and extends the mission, vision, and values of the organization.
• Provides in home supportive services, transportation, parenting education, counseling, community resource referral, advocacy, and other social service interventions to the youth and family, meeting or exceeding established outcomes thresholds on behalf of persons served.
• Travels daily, to provide community based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.
• Completes all required documentation in a timely manner.
• Completes all required trainings in a timely manner.
• Coordinates and monitors services for the youth and family in the community, including but not limited to, mental health, medical, educational, psychological, vocational, and social services.
• Regularly reviews and modifies youth based plans to assure consistent progress and success on written plan goals.
• Establishes and maintains strong relationship with assigned foster parents and families of origin.
• Assists in family reunification and/or stabilization efforts with the youth’s primary family or other permanent living arrangement consistent with the youth’s case plan.
• Provides safety assessment, crisis response, and behavioral stabilization services as required to assure safety and stability for youth served.
• Consistently achieves established productivity thresholds.
• Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis.
• Actively participates in the weekly supervision process.

Minimum Qualifications

• Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution.
• 2 years of work experience working in direct service with youth and families strongly preferred.
• Must have flexible availability as needed.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Must have car insurance requirements of 100,000/300,000 bodily injury insurance.
• A willingness to work flexible and non-traditional hours in the service of families of origin, and persons served.
• Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.
• Capacity to remain objective and professional in all areas of job function.
• Demonstrates tolerance and respect for the ideas and actions of others.
• Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

Benefits listed are for eligible employees as outlined by our benefit policy.

NYAP also requires all of our employees, regardless of their title/position, to hold and maintain automobile liability insurance coverage of $100,000/$300,000. Please contact our HR department with questions, 614-487-3888 or [e-mail].

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

An Equal Opportunity Employer, including disability/veterans

Who we are

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

If YOU can envision it; WE can DO it! The possibilities are endless!

We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.