Case Manager/Family Service Counselor

National Youth Advocate Program; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Student loan repayment assistance

Paid time off: 22 days

11 paid holidays

Medical, dental, and vision

401(k)

Summer hours off (Friday half-days)

Tuition assistance

Parental leave

Mileage reimbursement

Work anniversary trips

Job summary

National Youth Advocate Program (NYAP) is seeking a dedicated Case Manager to advocate for youth and families in our community-based programs. You will work with youth, families of origin, foster parents, and partners to provide services aimed at safety and successful community life.

Under the supervision of the Director of Case Management, you will conduct risk assessments, coordinate visits, deliver counseling, transportation, and resource linkage, and pursue permanent placements when needed.

Qualifications

• Bachelor’s Degree in Social Work or comparable Human Services field from an accredited institution.
• 2 years of work experience working in direct service with youth and families strongly preferred.
• Must have a valid driver’s license, reliable transportation, automotive insurance requirement of 100,000/300,000 bodily injury and a good driving record.

Responsibilities

• Maintains contact with families through regular and planned, as well as unannounced, visitation.
• Provides case management, transportation, parent education, counseling, community resource linkage, advocacy, and other professional services.
• Prepares for and participates in administrative and court reviews of the case plan and other court proceedings.
• Travels daily to provide community based services to youth and families.

Skills

Communication

Cultural sensitivity

Technology literacy

Education

Bachelor’s Degree in Social Work or comparable Human Services field

Tools

Word processing

Spreadsheets

Databases

Job description

Who We Are:National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.Working At NYAPNYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.Student Loan Repayment assistance, up to $1,200 per year!22 Days Off Each Year!Plus 11 Paid Holidays Per Year!Medical, Dental, and VisionCompetitive salaries and benefits including a 401(k)Summer Hours Off (half day Friday's off),Tuition AssistanceParental LeaveMileage reimbursement for some positionsWork Anniversary Trips!Position OverviewHours - flexible and non-traditional hours required.SummaryUnder the general supervision of the Director of Case Management or designee, this position works to make a meaningful difference in the lives of the children and families served. This position works closely with youth, family of origin, foster parents, and community partners, providing advocacy, professional services, and support toward the ultimate goal of living safely and successfully in the community.ResponsibilitiesActively supports, represents, and extends the mission, vision, and values of the organization.Completes or revises the Family Risk Assessment with all family members that live in the home to assess the family’s strengths and needs, as well as risk of harm to the child/children in the home, monitoring safety, and immediately reporting incidents involving harm or risk of harm to children.Maintains contact with families through regular and planned, as well as unannounced, visitation of parents and children.Provides case management, transportation, parent education, counseling, community resource linkage, advocacy, and other professional services, meeting or exceeding established outcomes thresholds on behalf of persons served.Prepares for and participates in administrative and court reviews of the case plan and other court proceedings.Works with Foster Care Programs to coordinate visits with the Treatment Coordinator in the Foster Family’s home to improve communication.Pursues permanent custody and planning for adoption or other permanent substitute care for children who cannot be returned to their birth families.Performs duties on-call as outlined in on-call description when called upon to respond to after hour emergency situations.Travels daily, to provide community based services to, and on behalf of, youth and families in compliance with organizational, contract, and regulatory requirements.Completes all required documentation and training in a timely manner.Regularly reviews and modifies youth based plans to assure consistent progress and success on written plan goals.Utilize Children Welfare Best Practice Principles in decision making.Participates in the Continuous Quality Improvement activities on a monthly/quarterly basis.Minimum QualificationsBachelor’s Degree in Social Work or comparable Human Services field from an accredited institution.2 years of work experience working in direct service with youth and families strongly preferred.Must have a valid driver’s license, reliable transportation, automotive insurance requirement of 100,000/300,000 bodily injury and a good driving record.A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served.Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal customers.Capacity to remain objective and professional in all areas of job function.Demonstrates tolerance and respect for the ideas and actions of others.Capacity to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.If this describes YOU, please apply today!www.nyap.org/employmentBenefits listed are for eligible employees as outlined by our benefit policy.We are an Equal Opportunity Employer, including disability/veterans.As part of the required background screening process, NYAP utilizes the following website: https://info.flclearinghouse.comOur organization was established in Ohio and we continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.