Family Service & Pre-Need Sales Counselor

Sci Corp; Annandale (VA); Vor Ort; USD 50.000 - 100.000; Vollzeit

Zusammenfassung

SCI in Annandale, VA is seeking a Family Service Counselor to assist families with cemetery arrangements and pre-need planning, delivering personalized service and driving revenue. You will generate leads, build relationships with families, and collaborate with funeral directors and staff to ensure seamless, high-quality service.

Must have a high school diploma or equivalent and 1-2 years of relevant experience, with flexibility to work evenings and weekends.

Qualifikationen

• High school diploma or equivalent.
• 1-2 years of college or education and experience.
• 1-2 years of customer service or sales experience preferred.
• Current state driver's license with acceptable driving record.
• Insurance license if required by state.
• Ability to work evenings and weekends.
• Ability to drive frequently.
• Pass internal presentation certification within 30 days of hire.
• Empathy and respectful treatment of others.

Aufgaben

• Prospecting a minimum of 1-2 hours daily (lead generation).
• Obtain referrals from families served.
• Network with community and civic groups.
• Explain and present to families.
• Maintain activity levels to ensure productivity.
• Respond to client inquiries in a timely, respectful manner.
• Build trust-based relationships and earn referrals.
• Educate families about pre-planning benefits.
• Collaborate with funeral directors and staff to provide seamless service.

Kenntnisse

Sales experience

Customer service

Communication

Relationship building

Time management

Presentation

Ausbildung

High school diploma

Some college

Tools

MS Office

CRM software

Jobbeschreibung

SCI in Annandale, VA is seeking a Family Service Counselor to assist families with cemetery arrangements and pre-need planning, delivering personalized service and driving revenue. You will generate leads, build relationships with families, and collaborate with funeral directors and staff to ensure seamless, high-quality service.

Must have a high school diploma or equivalent and 1-2 years of relevant experience, with flexibility to work evenings and weekends.