Family Service & Pre-Need Advisor

Service Corporation International; Bessemer (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Bessemer, AL is seeking a Family Service Counselor to guide families through cemetery and pre-need options with compassion while helping grow location revenue. You will generate leads, present choices, and foster lasting relationships through attentive service.

The role requires evenings and weekends as needed, driving to meet clients, and strong collaboration with funeral directors and staff to ensure a smooth experience.

Qualifications

• Must pass internal presentation certification within thirty days of hire.
• Able to work evenings and/or weekends monthly.
• Valid driver's license with acceptable driving record.
• Insurance license if required by state law.

Responsibilities

• Prospect for leads and generate referrals daily.
• Build trust-based relationships with families and provide solutions.
• Collaborate with funeral directors and staff for seamless service.
• Respond to inquiries promptly and maintain accurate records.

Skills

Customer Service

Sales

Communication

Empathy

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Service Corporation International in Bessemer, AL is seeking a Family Service Counselor to guide families through cemetery and pre-need options with compassion while helping grow location revenue. You will generate leads, present choices, and foster lasting relationships through attentive service.

The role requires evenings and weekends as needed, driving to meet clients, and strong collaboration with funeral directors and staff to ensure a smooth experience.