Family Service Counselor - Inside Sales | Six-Figure Potential + Training

Carriage Services; Illinois; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

8-week paid training

Commissions/bonus

Full-time position

Job summary

Carriage Services, a leader in funeral and cemetery services, is seeking a Family Service Counselor - Inside Sales Representative. The role supports families through funeral selections, conducts services, and builds relationships across locations.

The position offers an hourly base with commissions/bonuses and a structured 8-week paid training period. Located in Montgomery, IL, the role requires a high school diploma, a proven inside sales background, and a valid driver's license.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Proven track record of success in inside sales and outside sales production preferred.
• May require insurance license as required by law.
• Valid driver’s license in good standing and acceptable driving record.

Responsibilities

• Establishes a professional relationship with client families to ensure needs are met.
• Represents the company in a professional and caring manner.
• Provides tours and guides families to cemetery locations.
• Attends services and visitations to develop relationships, ensure service quality, and obtain referrals.
• Completes required paperwork and ensures interment verification and compliance with regulations.
• Develops new prospects and community-based contacts.
• Makes presentations at the business location, client homes, and public events highlighting merchandise and pre-need services.
• Maintains proactive communication with funeral homes, departments, and team members for a smooth service process.

Skills

Inside sales

Customer service

Relationship building

Sales achievement

Education

High School Diploma or equivalent

Some college or college degree preferred

Job description

Carriage Services, a leader in funeral and cemetery services, is seeking a Family Service Counselor - Inside Sales Representative. The role supports families through funeral selections, conducts services, and builds relationships across locations.

The position offers an hourly base with commissions/bonuses and a structured 8-week paid training period. Located in Montgomery, IL, the role requires a high school diploma, a proven inside sales background, and a valid driver's license.