Family Service Counselor: Flexible Hours & Pre-Need Sales

Sci Corp; Haughton (LA); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp in Louisiana seeks a Family Service Counselor to serve families with personalized pre-need and at-need cemetery arrangements, providing compassionate service and helping generate revenue for the cemetery.

You will lead development and sustain relationships with families, handle lead generation, schedule appointments, and coordinate with funeral directors and location managers to deliver high-quality service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.

Responsibilities

• Prospect leads through prospecting 1-2 hours daily.
• Build relationships with families and understand their needs.
• Respond to inquiries in a timely, respectful, and professional manner.
• Follow through on customer problems and requests.

Skills

Customer service

Sales experience

Communication skills

Empathy and respect

Education

High school diploma

Some college (1-2 years)

Tools

CRM software

Job description

Sci Corp in Louisiana seeks a Family Service Counselor to serve families with personalized pre-need and at-need cemetery arrangements, providing compassionate service and helping generate revenue for the cemetery.

You will lead development and sustain relationships with families, handle lead generation, schedule appointments, and coordinate with funeral directors and location managers to deliver high-quality service.