Family Service Advisor - Faith-Driven Sales Lead

Catholic Funeral & Cemetery Services; Los Altos (CA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

Retirement benefits

Paid time off

Job summary

Alba Ministries seeks a Family Service Advisor at Gate of Heaven Cemetery in Los Altos, CA. You will guide grieving families through funeral options and the Order of Christian Funerals, offering compassionate, consultative support from intake to arrangements.

This faith-filled role emphasizes accompaniment first, professional growth, and teamwork within a diocesan ministry that serves with care. Ideal candidates bring leadership experience, budgeting acumen, clear communication, and comfort with

Qualifications

• 4-5 years of leadership experience.
• Strong budgeting, forecasting and financial reporting skills.
• Warm, clear communication, written and verbal.
• Experience coaching direct reports and motivating teams to achieve results.
• Ability to oversee multiple functions with excellence.

Responsibilities

• Oversee performance-based team members and lead their development.
• Represent and lead an organization rooted in Catholic values.
• Meet or exceed goals through strategic planning and financial oversight.
• Support families throughout the full arc of the funeral and cemetery process.

Skills

Leadership experience

Budgeting & forecasting

Communication skills

Coaching

Team development

Job description

Alba Ministries seeks a Family Service Advisor at Gate of Heaven Cemetery in Los Altos, CA. You will guide grieving families through funeral options and the Order of Christian Funerals, offering compassionate, consultative support from intake to arrangements.

This faith-filled role emphasizes accompaniment first, professional growth, and teamwork within a diocesan ministry that serves with care. Ideal candidates bring leadership experience, budgeting acumen, clear communication, and comfort with