Family Medicine Medical Assistant

South Shore Health; Norwell (MA); On-site; Full time

Job summary

A leading healthcare provider in Massachusetts is seeking a Lead Medical Assistant to oversee daily operations, assist in training new staff, and ensure compliance with medical protocols. The role requires strong communication and organizational skills, as well as a commitment to patient care. The successful candidate will enjoy a supportive environment with opportunities for career growth and comprehensive benefits.

Benefits

Medical, Dental & Vision Insurance

Onsite Parking

Career Growth Opportunities

Qualifications

• Minimum 1-2 years as a Medical Assistant.
• Completion of certified medical assistant program preferred.

Responsibilities

• Acts as a liaison between management and staff.
• Precepts new employees and assists with MA schedules.
• Facilitates new hire training for various procedures.

Skills

Communication

Organizational Skills

Leadership

Education

High School Diploma

Certified Medical Assistant Program

Tools

Electronic Medical Records

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-19957

Facility:

LOC0020 - 143 Longwater Norwell143 Longwater Drive Norwell, MA 02061

Department Name:

SMC Family Medicine PB

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America) The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff.

Pay Range: 24.39-32.83 an hour based on experience and generous shift differentials
Onsite Parking at the Facility
Career Growth: Exposure to our various outpatient offices on the South Shore
Medical, Dental & Vision insurance: Starts day 1

ESSENTIAL FUNCTIONS

1. Demonstrates competency and professional responsibility in the medical assistant role

2. Complies with personnel policies

3. Assist with weekly MA schedules, reorganize as needed on a daily basis for call outs

4. Assists in yearly evaluations (gives feedback, helps with chart reviews)

5. Precepts new employees

6. Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies)

7. Bring issues, questions, or concerns to nursing supervisor

8. Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed

9. Attends workflow meetings as needed

10. Performs 3-5 quarterly chart reviews on each MA

11. Manages daily MA scheduled related to sick calls or rearrangements as necessary

12. Holds monthly MA meeting to inform of policy/workflow changes and updates

13. Facilitates new hire training for Glooko; CGMs; autoclave and sonic; floor duties and how to perform them

JOB REQUIREMENTS

Minimum Education - Preferred

High School Diploma or equivalent.

Completion of certified medical assistant program preferred

Minimum Work Experience

Minimum 1-2 years as a Medical Assistant

Required License/Certifications

BLS - Basic Life Support

Medical Assistant Certification preferred

Required additional Knowledge, and Abilities

Knowledge of examination, diagnostic and treatment room procedures.

Knowledge of common safety hazards and precaution to establish safe work environment.

Skilled in assisting with a variety of treatments and medications as directed.

Skilled in taking vital signs.

Extensive knowledge of medical terminology, anatomy, physiology and English grammar.

Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system.

Excellent organizational skills.

Skilled in establishing and maintaining effective working relationships with patients, medical and other staff.

Ability to maintain quality control standards.

Ability to react calmly and effectively in emergency situations.

Ability to read, understand and respond to detailed oral and written instructions.

Ability to communicate clearly.

Able to both lead and take direction.

Mon - Fri days, one weekend shift per month, one holiday per year, one flu clinic each fall

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH)