Family Housing Navigator — Field-Based Support

Homeless Alliance; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

Homeless Alliance in Oklahoma City seeks a Family Housing Navigator to provide intensive case management and housing navigation for families experiencing homelessness across shelters and the community. You’ll work with schools, shelters, and partners to connect families with housing pathways and essential benefits, promoting stability and trauma-informed support.

Responsibilities include field-based case management, collaborating on individualized plans, coordinating enrollments, and documenting

Qualifications

• Undergraduate degree in social work or related field preferred.
• Two+ years of adult or family case management experience preferred.
• Experience in homeless services, housing navigation, or working with families with disabilities preferred.

Responsibilities

• Meets with families in office, shelter, home, and community settings to assess housing needs, discuss options, and provide ongoing housing navigation and case management support.
• Provides field-based/mobile intensive case management using evidence-based practices.
• Develops individualized plans with families by identifying self-directed goals and collaborating to develop, monitor, and evaluate service plans.
• Completes assessments, screenings, and consultations for families seeking housing services and develops knowledge of diversion, rapid rehousing, and permanent housing pathways.
• Coordinates school enrollment for children accompanying families when needed and in coordination with appropriate school partners.
• Provides assistance with document recovery and obtaining supportive documentation such as identification, Social Security cards, birth certificates, and other documents required for housing or benefits.
• Assists participants with completing lease agreements and other housing-related requirements and supports families in understanding and meeting tenancy obligations.
• Assists families in accessing and maintaining entitlements and benefits and connects them to employment, financial education, behavioral health, health care, and other resources.
• Maintains precise documentation of case management services, including client files and entries into HMIS for every contact.
• Promotes housing stability by documenting progress, resource linkages, and outcomes and by helping families obtain services and supports needed to remain stably housed.
• Provides crisis intervention and direct support to families experiencing trauma or crises.

Skills

Advocacy skills

Communication skills

Rapport building

Decision making

Interpersonal skills

Time management

Motivational interviewing

Trauma-informed care

Education

Undergraduate degree in social work or behavioral science

Two+ years case management experience

Tools

Microsoft Office

HMIS

Job description

Homeless Alliance in Oklahoma City seeks a Family Housing Navigator to provide intensive case management and housing navigation for families experiencing homelessness across shelters and the community. You’ll work with schools, shelters, and partners to connect families with housing pathways and essential benefits, promoting stability and trauma-informed support.

Responsibilities include field-based case management, collaborating on individualized plans, coordinating enrollments, and documenting