Family Connect Housing Navigator

City Care; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

City Care in Oklahoma City is seeking a highly organized Navigator to work with families and vulnerable adults on a flexible schedule. The role will involve case management, developing community resource networks, coordinating school enrollment for children, and promoting housing stability by documenting progress and coordinating service plans with partners.

Strong communication, data entry skills and the ability to navigate social services are essential.

Qualifications

• Previous experience in case management, recovery, or justice work; or work with adults and children with disabilities.
• Ability to use a computer and accurately enter data into a database; HMIS experience preferred.
• Pre-employment background check, driving record, and drug test.
• Current Oklahoma driver’s license, reliable transportation and updated car insurance.
• Preferred experience navigating mental/physical health systems, benefits and resources.
• Shelter experience or related recovery support background is a plus.

Responsibilities

• Carry out the mission, vision and values of City Care.
• Know the resources available in the community and develop a network of contacts.
• Coordinate school enrollment for children accompanying families.
• Develop individualized plans with families; identify self-directed goals and monitor progress.
• Provide case management, crisis intervention and direct support to families in shelter and community.
• Promote housing stability by documenting progress and linking resources in the record.
• Ensure ROI’s, case notes and weekly documentation are updated per best practices.
• Manage donation inventory in family suites and replenish stock with Volunteers.
• Exceed the minimum expectation of weekly face-to-face meetings with families.
• Facilitate in-house group meetings and community activities.
• Attend weekly staffing and community meetings; uphold confidentiality.

Skills

Case management

Data entry

HMIS experience

Bilingual (English/Spanish)

Tools

HMIS

Job description

Description:

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.

It is with love and compassion that we walk alongside neighbors who are often overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. With enough endurance, we witness, firsthand, remarkable stories of transformation.

Still reading? Great! Now more about the position.

Position Description:

We are looking for a very organized and task-oriented Navigator who is well equipped to work with families with children as well as vulnerable single women and men on a flexible schedule.

Requirements:

Responsibilities include but are not limited to:

• Carry out the mission, vision and values of City Care.
• Know the resources available in the community and develop a network of contacts.
• Coordinate school enrollment for children accompanying families.
• Develop individualized plans with families by working to identify their self-directed goals. Improve resident outcomes by collaborating to develop, monitor, and evaluate service plans.
• Provide case management assistance, resource development, crisis intervention and direct support to families both in the City Care shelter and in various places in the OKC community. This includes but is not limited to document recovery, collaboration with OKC’s Continuum of Care and other partner agencies to leverage resources to facilitate progress and forward motion.
• Promote housing stability for each incoming referral by documenting progress, resource linkages, and contacts in the electronic record.
• Ensure ROI’s, case notes and weekly documentation is updated and in compliance with best practices.
• Manage donation inventory in family suites and collaborate with Volunteer Coordinator to replenish stock when needed in family suites at Night Shelter. (Diapers, clothing, laundry detergent, etc.)
• Exceed the minimum expectation of weekly face-to-face meeting with families.
• Facilitate in-house group meetings and social activities in the community.
• Attend weekly staffing and community meetings as designated. Uphold professional confidentiality.

Requirements:

Previous experience in case management, recovery, or justice work. Or previous experience working with adults and children living with disabilities.

Ability to use a computer and accurately enter data into a database. HMIS experience preferred.

Pre-employment background check, driving record, and drug test.

Must have a current Oklahoma driver’s license, reliable transportation and updated car insurance.

Preferred:

• Professional experience navigating mental and physical health systems, benefits and resources
• Previous shelter experience Behavioral Health Case Manager II Peer Recovery Support Specialist or previous work or lived experience in a recovery environment

Bi-lingual (English/Spanish) Preferred But Not Required

This position is fully grant funded for a four-year term