Family Experience Teammate- LSG

Aqua-Tots Development; Rockwall (TX); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Weekly Pay

Holidays off

Flexible scheduling

401k Opportunities

Team incentives

Growth opportunities

Health Insurance w/ HSA & FSA options

Dental & Vision

401(k) with company match

Paid Time Off

Parental Leave

Employee discount on lessons

Job summary

Aqua-Tots Swim Schools in Rockwall, TX is seeking a Family Experience Teammate to support enrollment growth, family engagement, and front desk sales execution. This part-time role offers flexible mornings and Saturdays to meet the needs of the school and season.

You'll connect with families, guide program options, track inquiries, and deliver a welcoming Aqua-Tots experience while representing our brand with warmth and integrity.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Strong communication and relationship-building skills.
• Ability to work toward goals and deadlines.

Responsibilities

• Drive Enrollment & Sales – convert leads to enrollments and guide families through options.
• Manage Leads & Follow-Up – track inquiries and tours to ensure timely communication.
• Support Front Desk Sales Execution – reinforce sales best practices and messaging.
• Guide the Family Journey & Experience – provide a welcoming, informative experience for every interaction.
• Track Performance & Results – monitor leads, conversions, and follow-ups.
• Represent the Aqua-Tots Brand – maintain professionalism and warmth in all interactions.

Skills

Sales experience

Customer service

Communication

Organization

Team player

Flexible scheduling

Job description

Family Experience Teammate-Aqua-Tots Swim Schools

(Sales Associate, Enrollment Specialist, Customer Service Representative)

Location: Rockwall, TX

Job Type: Part Time

Pay: $14 - $16

Schedule: Flexible availability required, including mornings and Saturdays to meet the needs of the school and season.

Benefits:

• Weekly Pay
• Holidays off
• Flexible, consistent scheduling based on your availability
• 401k Opportunities
• team incentives and potential bonuses
• Growth and advancement opportunities

Full Time teammates also receive:

• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high-quality Aqua-Tots experience.

Welcome to Aqua-Tots!

At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

Are you looking for a role where you can make an impact while growing your career? Do you enjoy connecting with families and helping them say "yes" to a meaningful experience?

If so, you may be exactly who we're looking for. The right candidate will be outgoing, goal-driven, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You'll Do

• Drive Enrollment & Sales – Connect with new and returning families to convert leads into enrollments. Confidently guide families through program options, schedules, and promotions.
• Manage Leads & Follow-Up – Track and follow up on web leads, inquiries, and tours to ensure no opportunity is missed and every family receives timely communication.
• Support Front Desk Sales Execution – Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and ensure consistency in messaging.
• Guide the Family Journey & Experience – Deliver a welcoming, informative, and professional experience for every family interaction, building trust and long-term relationships.
• Track Performance & Results – Monitor leads, conversions, and follow-ups to support school enrollment goals and overall performance.
• Represent the Aqua-Tots Brand – Uphold a high standard of professionalism, warmth, and integrity in all interactions.

What We're Looking For

• Sales or customer-facing experience preferred (retail, service, or membership sales is a plus)
• Strong communication and relationship-building skills
• Comfortable working toward goals, metrics, and accountability
• Highly organized, proactive, and detail-oriented
• Positive attitude with a team-first mindset
• Availability to work evenings and weekends

Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.