Family Crisis Navigator - Housing & Support

The-Whole-Child-Mental-Health-; Downey (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Full benefits package after 30 days

Employer-paid health, dental, and eye

401k with 4% match

40 hours sick time annually

Vacation up to 80 hours annually

14 paid holidays annually

Growth opportunities

Bilingual stipend

$23.00/hour starting pay

Job summary

The Whole Child in Downey, CA is hiring a Family Response Team Member (FRT) for a full-time role. The FRT will screen, triage, and connect homeless families to crisis housing and services within the Family Solutions Center, focusing on children and their families in SPA 7.

Responsibilities include crisis housing planning, data entry into HMIS, and coordination with housing providers and case managers. Strong preference for bilingual candidates and relevant social services experience.

Qualifications

• Bachelor’s degree in social work, psychology, or related mental health field preferred.
• Minimum high school diploma required.
• 1–4 years of work experience in case management or rehabilitative services preferred.
• Spanish language fluency preferred.

Responsibilities

• Screen and triage families at-risk and homeless.
• Coordinate with FSC Case Management and HFSS crisis housing providers.
• Divert families to other sources of assistance when possible.
• Address safety concerns and conduct child safety screenings.
• Develop and implement crisis housing plans.
• Connect families to housing services and related supports.
• Enter data into HMIS.
• Attend community meetings and represent the agency.
• Follow up to ensure housing placement and permanency.

Skills

Spanish

Education

Bachelor’s degree in social work, psychology, or related mental health field

High School Diploma

Job description

The Whole Child in Downey, CA is hiring a Family Response Team Member (FRT) for a full-time role. The FRT will screen, triage, and connect homeless families to crisis housing and services within the Family Solutions Center, focusing on children and their families in SPA 7.

Responsibilities include crisis housing planning, data entry into HMIS, and coordination with housing providers and case managers. Strong preference for bilingual candidates and relevant social services experience.