Crisis & Housing Support Coordinator

LA Family Housing; Los Angeles (CA); On-site; USD 24,832 - 35,368; Full time

Benefits offered by this job

Health insurance

403B retirement plan

Paid time off

Employee assistance program

Job summary

LA Family Housing is seeking a Participant Coordinator to support intake, crisis intervention, and access to housing resources. This role includes front-desk coverage, documentation, and collaboration with Housing Navigators to achieve participant housing goals.

Responsibilities also include incident reporting, daily occupancy checks, and coordination across multiple sites with flexible day/evening shifts.

Qualifications

• Advocacy and case management skills preferred.
• Effective problem-solving abilities.
• Excellent time management skills.
• Conflict resolution abilities and crisis intervention experience.
• Proficiency in Microsoft Office and Zoom.
• Bilingual Spanish/English a plus.

Responsibilities

• Complete intake at program entry and verify participant documentation.
• Provide crisis intervention and restorative justice guidance.
• Document incidents thoroughly and file reports as required.
• Coordinate with Housing Navigator/Case Manager to reach housing goals.
• Support daily operations, front desk duties, and occupancy reporting.

Skills

Advocacy

Case management

Crisis intervention

Conflict resolution

Time management

Customer service

Spanish/English bilingual

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Zoom

HMIS

Job description

LA Family Housing is seeking a Participant Coordinator to support intake, crisis intervention, and access to housing resources. This role includes front-desk coverage, documentation, and collaboration with Housing Navigators to achieve participant housing goals.

Responsibilities also include incident reporting, daily occupancy checks, and coordination across multiple sites with flexible day/evening shifts.