Family Response Team

The-Whole-Child-Mental-Health-

Downey (CA)

On-site

USD 26,000 - 37,000

Full time

14 days+
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Benefits offered by this job

Full benefits package after 30 days
Employer-paid health, dental, and eye
401k with 4% match
40 hours sick time annually
Vacation up to 80 hours annually
14 paid holidays annually
Growth opportunities
Bilingual stipend
$23.00/hour starting pay

Job summary

The Whole Child in Downey, CA is hiring a Family Response Team Member (FRT) for a full-time role. The FRT will screen, triage, and connect homeless families to crisis housing and services within the Family Solutions Center, focusing on children and their families in SPA 7.

Responsibilities include crisis housing planning, data entry into HMIS, and coordination with housing providers and case managers. Strong preference for bilingual candidates and relevant social services experience.

Qualifications

  • Bachelor’s degree in social work, psychology, or related mental health field preferred.
  • Minimum high school diploma required.
  • 1–4 years of work experience in case management or rehabilitative services preferred.
  • Spanish language fluency preferred.

Responsibilities

  • Screen and triage families at-risk and homeless.
  • Coordinate with FSC Case Management and HFSS crisis housing providers.
  • Divert families to other sources of assistance when possible.
  • Address safety concerns and conduct child safety screenings.
  • Develop and implement crisis housing plans.
  • Connect families to housing services and related supports.
  • Enter data into HMIS.
  • Attend community meetings and represent the agency.
  • Follow up to ensure housing placement and permanency.

Skills

Spanish

Education

Bachelor’s degree in social work, psychology, or related mental health field
High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Response Team

FULL TIME EMPLOYEE Service Worker Downey Main, Downey, CA, US

5 days ago Requisition ID: 1263

Salary Range: $23.00 To $23.00 Hourly

FLSA: Non-exempt

DEPARTMENT: Housing Services

JOB OVERVIEW:

The Family Response Team Member (FRT) acts as the first point of contact within the Family Solutions Center (FSC) and provides screening, triage, crisis intervention, access to crisis housing, and transportation services to homeless families in SPA 7. The FRT quickly screens all homeless families referred, diverts families from the shelter system, connects homeless families to crisis housing and addresses families’ immediate needs. The FRT is responsible for assisting families navigate the homeless system from receipt of referral to acceptance into appropriate permanent housing programs.

The purpose of the FRT is to assist families in achieving transitional housing and access medical, educational, social, prevocational, rehabilitative, or other needed community services for eligible clients and families who have become homeless. Targeted population includes children (Birth to age 18) and their families who are at risk of becoming homeless or are currently homeless utilizing a Community Based Scattered Site Model. The Community Based Scattered Site Model is designed to maximize family independence, minimize family disruption, and result in stronger, more viable housing permanency outcomes.

SCOPE OF RESPONSIBILITY:

The FRT provide an array of services in support of the Family Solution Center/Family Housing Programs. FRT gathers pertinent information from the family and complete pre-screening/triage tool which is designed to assist service providers target families towards the most appropriate housing intervention. The FRT will implement, based on information gathered, the crisis housing portion of the family’s coordinated assistance plan to address the family’s immediate housing and other crisis needs.

The FRT promotes a strengths based approach to service that empowers families, supports a community based philosophy of service, and ensures that all services are aligned with the agency’s mission, vision, and core values.

BENEFITS:

  • Full benefits package to all positions after 30 days of employment.
  • Employer-paid standard HMO Health, Dental, and Vision plans offered to employees.
  • 401k plan with 4% employer match.
  • 40 hours of paid sick time annually
  • Paid vacation time that accrues to 80 hours annually.
  • 14 Paid Holidays annually.
  • Opportunity for growth. We love to promote from within.
  • Bilingual Stipend if applicable.

ESSENTIAL FUNCTIONS:

  • Conducts standardized screening and triages families imminently at-risk and homeless
  • Works in coordination with the FSC Case Management team and HFSS crisis housing providers to ensure seamless and integrated care for homeless families
  • Diverts families to other sources of assistance when possible
  • Screens and immediately addresses safety concerns; Conducts child safety screenings
  • Develops and implements crisis housing plans
  • Connects families to immediate supportive services as needed such as mental health, health, substance abuse, child care, employment, etc.
  • Data entry to HMIS
  • Coordination with the DPSS Homeless Case Manager for initial eligibility assessment of CalWorks benefits
  • Follow-up activities to ensure completion of the crisis housing plan
  • Provides individual and group rehabilitation services under HUD, DMH, DPSS and city contracts.
  • Completes and submits progress notes in a 24 hour timeframe utilizing the agency’s electronic health record system (HMIS).
  • Assists family with identifying internal and external resources to assist with multiple stressors as it relates to homelessness, domestic violence, substance abuse issues, etc.
  • Provides interagency and intra-agency consultation, communication, coordination and referrals.
  • Attends community meetings as requested by Housing Manager to present on housing services, referral process and eligibility criteria.
  • Represents the agency at community resource fairs.
  • Follows up with families to ensure successful placement and housing permanency.

QUALIFICATIONS:

FLSA: Non-exempt

DEPARTMENT: Housing Services

JOB OVERVIEW:

The Family Response Team Member (FRT) acts as the first point of contact within the Family Solutions Center (FSC) and provides screening, triage, crisis intervention, access to crisis housing, and transportation services to homeless families in SPA 7. The FRT quickly screens all homeless families referred, diverts families from the shelter system, connects homeless families to crisis housing and addresses families’ immediate needs. The FRT is responsible for assisting families navigate the homeless system from receipt of referral to acceptance into appropriate permanent housing programs.

The purpose of the FRT is to assist families in achieving transitional housing and access medical, educational, social, prevocational, rehabilitative, or other needed community services for eligible clients and families who have become homeless. Targeted population includes children (Birth to age 18) and their families who are at risk of becoming homeless or are currently homeless utilizing a Community Based Scattered Site Model. The Community Based Scattered Site Model is designed to maximize family independence, minimize family disruption, and result in stronger, more viable housing permanency outcomes.

SCOPE OF RESPONSIBILITY:

The FRT provide an array of services in support of the Family Solution Center/Family Housing Programs. FRT gathers pertinent information from the family and complete pre-screening/triage tool which is designed to assist service providers target families towards the most appropriate housing intervention. The FRT will implement, based on information gathered, the crisis housing portion of the family’s coordinated assistance plan to address the family’s immediate housing and other crisis needs.

The FRT promotes a strengths based approach to service that empowers families, supports a community based philosophy of service, and ensures that all services are aligned with the agency’s mission, vision, and core values.

BENEFITS:

  • Full benefits package to all positions after 30 days of employment.
  • Employer-paid standard HMO Health, Dental, and Vision plans offered to employees.
  • 401k plan with 4% employer match.
  • 40 hours of paid sick time annually
  • Paid vacation time that accrues to 80 hours annually.
  • 14 Paid Holidays annually.
  • Opportunity for growth. We love to promote from within.
  • Bilingual Stipend if applicable.
  • $23.00 an hour starting pay.

ESSENTIAL FUNCTIONS:

  • Conducts standardized screening and triages families imminently at-risk and homeless
  • Works in coordination with the FSC Case Management team and HFSS crisis housing providers to ensure seamless and integrated care for homeless families
  • Diverts families to other sources of assistance when possible
  • Screens and immediately addresses safety concerns; Conducts child safety screenings
  • Develops and implements crisis housing plans
  • Connects families to immediate supportive services as needed such as mental health, health, substance abuse, child care, employment, etc.
  • Data entry to HMIS
  • Coordination with the DPSS Homeless Case Manager for initial eligibility assessment of CalWorks benefits
  • Follow-up activities to ensure completion of the crisis housing plan
  • Provides individual and group rehabilitation services under HUD, DMH, DPSS and city contracts.
  • Completes and submits progress notes in a 24 hour timeframe utilizing the agency’s electronic health record system (HMIS).
  • Assists family with identifying internal and external resources to assist with multiple stressors as it relates to homelessness, domestic violence, substance abuse issues, etc.
  • Provides interagency and intra-agency consultation, communication, coordination and referrals.
  • Attends community meetings as requested by Housing Manager to present on housing services, referral process and eligibility criteria.
  • Represents the agency at community resource fairs.
  • Follows up with families to ensure successful placement and housing permanency.

QUALIFICATIONS:

Preferred:
  • Bachelor’s degree in social work, psychology, or other mental health related discipline is preferred, but not required.
  • Minimum of 1-4 years of work experience related to providing case management or rehabilitative services in a mental health setting.
  • Fluent in Spanish

Required:

  • High School Diploma

The Whole Child is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex. Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.

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