Family-Centered Treatment Specialist — Home & Community

HEALTH CONNECT AMERICA, INC; Durham (NC); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Retention Bonus

Flexible scheduling

EAP with mental health support

Paid time off

Insurance options

Health Savings Account

Dependent Daycare FSA

Health Navigator

401(k) Retirement Plan

Perks at Work

Job summary

Pinnacle Family Services in Durham, NC seeks a Family Centered Treatment (FCT) Specialist to deliver evidence-based home and community services to children and families. The role emphasizes hands-on, relationship-driven care within a trauma-informed framework.

You will guide families through structured FCT phases, coordinate with a Treatment Team, and develop individualized plans while ensuring timely documentation and crisis support as needed.

Qualifications

• Must meet NC Qualified Professional requirements per 10A NCAC 27G .0104.
• One of: Master's in human services + 1 year experience, or Bachelor's in human services + 2 years, or Bachelor's in non-human services + 4 years.
• Current NC license or board certification in a human services profession.

Responsibilities

• Deliver Family Centered Treatment services primarily in home and community settings.
• Guide families and children through the four phases of the FCT model to set goals and build skills.
• Coordinate with the Treatment Team across medical, behavioral health, school, and community partners.
• Develop, implement, and refine individualized Service Plans with families.
• Connect families to community resources, referrals, and aftercare supports.
• Maintain accurate EHR documentation reflecting quality of care.
• Participate in Quality Assurance activities to strengthen programs.

Skills

Family-centered treatment

Case management

Crisis response

Collaboration

Documentation

Transportation

Education

Master's in human services

Bachelor's in human services

Bachelor's in non-human services field

NC license or board certification in human services

Job description

Pinnacle Family Services in Durham, NC seeks a Family Centered Treatment (FCT) Specialist to deliver evidence-based home and community services to children and families. The role emphasizes hands-on, relationship-driven care within a trauma-informed framework.

You will guide families through structured FCT phases, coordinate with a Treatment Team, and develop individualized plans while ensuring timely documentation and crisis support as needed.