Family Care Coordinator

DSP Connections, Inc; Salem (OR); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Health Insurance

Life Insurance

Paid time off

Retirement plan

Vision Insurance

Job summary

DSP Connections, Inc in Salem, Oregon is seeking a Family Service Representative to join our Care Team. The role focuses on balancing relationships among County Service Coordinators, clients, families, and our DSPs to coordinate supports.

You will oversee a caseload, conduct regular check-ins, direct support needs, and maintain ongoing communication with families and coordinators. Flexibility and a can-do attitude help you grow with the company.

Qualifications

• Minimum age 18 years old.
• Minimum 1-year experience in the I/DD industry.
• High School Diploma or equivalent.
• Be cleared through a federal background check.
• Ability to accept guidance and supervision.
• Professional demeanor and understanding of family needs.
• Drive to help others and attend regular team meetings.

Responsibilities

• Organize client supports for assigned caseload.
• Manage crisis situations affecting clients.
• Check and respond to emails, calls, and texts daily.
• Complete client intake processes.
• Visit clients and families at home on a regular basis.
• Maintain ongoing communication with clients, families, and the service coordinator.
• Provide ongoing support to families, clients, and DSPs.

Job description

DSP Connections, Inc in Salem, Oregon is seeking a Family Service Representative to join our Care Team. The role focuses on balancing relationships among County Service Coordinators, clients, families, and our DSPs to coordinate supports.

You will oversee a caseload, conduct regular check-ins, direct support needs, and maintain ongoing communication with families and coordinators. Flexibility and a can-do attitude help you grow with the company.