Family Care Concierge & Case Liaison

WizeHire, Inc; Boca Raton (FL); On-site; USD 38,000 - 50,000; Full time

Job summary

A law firm in Florida is seeking a Client Concierge to serve as the central point of connection for families navigating legal and behavioral health situations. The role involves coordinating communication between attorneys and clients to ensure a seamless onboarding and case progression experience. The ideal candidate will have strong coordination skills, an empathetic approach, and the ability to manage multiple cases effectively. This role emphasizes clarity and compassion in all interactions.

Qualifications

• Empathetic, high-touch support.
• Strong coordination and communication skills.
• Ability to manage multiple cases simultaneously.

Responsibilities

• Coordinate communication between attorneys, paralegals, and clients.
• Ensure seamless client experience from onboarding through case progression.
• Provide ongoing case coordination and communication with families.

Job description

A law firm in Florida is seeking a Client Concierge to serve as the central point of connection for families navigating legal and behavioral health situations. The role involves coordinating communication between attorneys and clients to ensure a seamless onboarding and case progression experience. The ideal candidate will have strong coordination skills, an empathetic approach, and the ability to manage multiple cases effectively. This role emphasizes clarity and compassion in all interactions.