Client Experience Concierge (Family Law)

Robinson and Casey PLLC - Attorneys in Palm Beach; Boca Raton (FL); On-site; USD 70,000 - 75,000; Full time

Job summary

A law firm in Florida is seeking a Client Concierge to facilitate communication and service for families facing complex legal and behavioral health matters. This non-attorney role requires coordinating case management and ensuring a high-quality client experience from onboarding through legal processes. The ideal candidate should provide compassionate support, helping families feel informed and guided throughout their legal journey. Compensation ranges from $70,000 to $75,000 annually.

Responsibilities

• Coordinate case management and communication with families.
• Ensure high-quality service across all client interactions.
• Support families navigating legal and behavioral health challenges.

Job description

A law firm in Florida is seeking a Client Concierge to facilitate communication and service for families facing complex legal and behavioral health matters. This non-attorney role requires coordinating case management and ensuring a high-quality client experience from onboarding through legal processes. The ideal candidate should provide compassionate support, helping families feel informed and guided throughout their legal journey. Compensation ranges from $70,000 to $75,000 annually.