Fall Intern

Cuyahoga Community College; Cleveland (OH); On-site; USD 17,729,712 - 25,251,408; Part time

Job summary

Cuyahoga Community College seeks a part-time clerical support staff member who will provide basic office assistance and general customer service within assigned departments.

The ideal candidate must be currently enrolled at Tri-C with a declared major and maintain a cumulative GPA of 2.00 or higher. They will assist in delivering excellent customer service and departmental projects. The rate of pay is set at $15.60/hour.

Qualifications

• Must be currently enrolled in Tri-C with a declared major.
• Cumulative GPA of 2.00 or higher is required.
• Must successfully complete a pre-employment background check and/or drug testing.

Responsibilities

• Provides basic clerical support and performs office tasks.
• Assists with departmental projects and customer service.
• Works accurately with attention to detail.

Skills

Customer service concepts

Organizational skills

Time management

Written communication

Verbal communication

Interpersonal communication

Attention to detail

Education

Currently enrolled in Tri-C

Declared major on record

Cumulative GPA of 2.00 or higher

18 years or older

Job description

Work Schedule: To be determined by supervisor

Job Description

SUMMARY

Provides basic clerical support, performs various office tasks, and provides general customer service within the assigned department or external organization.

ESSENTIAL FUNCTIONS

• Assists with departmental assignments as directed
• Provides support on departmental projects as needed
• Assists the department in the delivery of excellent customer service
• May assist in the completion of departmental tracking and reporting
• Effectively interacts with colleagues, clients, and leadership
• Performs other duties as assigned
• May develop and apply Career Readiness Competencies including: critical thinking and problem solving, oral and written communication, teamwork collaboration, digital technology, leadership, professionalism work ethic, career management, global intercultural fluency

EDUCATION AND EXPERIENCE/TRAINING

• Must be currently enrolled in Tri‑C
• Declared major on record
• Cumulative GPA of 2.00 or higher
• May require a specific major in relevant field and/or relevant completed coursework
• Must be 18 years or older
• Must complete a Summer Internship Application, and Confidentiality and Nondisclosure Statement
• Must successfully complete a pre‑employment background check and/or drug testing
• Must be enrolled during Summer Semester, and must have plans to register for classes in Fall Semester at Tri‑C

KNOWLEDGE, SKILLS and ABILITIES

• Possesses basic knowledge of customer service concepts and practices
• Possesses commitment to providing excellent customer service
• Possesses organizational and time‑management skills
• Possesses sound written, verbal and interpersonal communication skills
• Possesses sensitivity to appropriately respond to the needs of a diverse population
• Works accurately with great attention to detail

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

This is a Part‑Time Non‑Bargaining Unit Position, with the following Set Rate of Pay: $15.60/hour.

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.