Fairfield Inn & Suites Abilene - Front Desk Agent

Aimbridge Hospitality; Abilene (TX); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Daily Pay!

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Zusammenfassung

Aimbridge Hospitality, LLC’s Marriott Fairfield Inn & Suites Abilene is seeking a Front Desk Agent to greet guests, check in and out, handle requests, and ensure a smooth arrival experience in a busy hotel setting.

You will use hotel software, coordinate with teams, and maintain a welcoming atmosphere while supporting daily operations and guest satisfaction in Abilene, Texas.

Qualifikationen

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Aufgaben

• Guest Service Superstar: you bring the warm vibes and top-tier service that make guests feel right at home.
• Communication Champ: you clear, confident, and friendly in all guest and team interactions.
• Quick-Thinking Problem Solver: you think fast, act smart, and turn hiccups into happy endings.
• Multitasking Marvel: you juggle reservations, check-ins, check-outs, and financial details with ease.

Kenntnisse

Guest service

Communication

Problem solving

Multitasking

Ausbildung

High school diploma or equivalent

Hotel software & MS Office familiarity

Jobbeschreibung

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Our Marriott hotel is centrally located in the heart of Abilene's commercial district, offering guests easy access to Dyess Air Force Base, McMurry University, Abilene Christian University and Hardin-Simmons University. We are only minutes from the Taylor County Expo Center and Abilene Civic Center, and within walking distance to The Mall of Abilene & several nearby restaurants. We cater to the corporate business traveler with free wireless Internet access throughout the hotel, large spacious in-room work areas, an indoor pool, 24-hour fitness facility and a business center. At the Fairfield Inn & Suites Abilene, our guests are our #1 priority.