Facultative Reinsurance Associate Broker — Client-Focused

Lockton; Chicago (IL); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Lockton Re is seeking a Reinsurance Associate Broker to support our Facultative Segment, focusing on client needs, accuracy, and timely service. This role partners with Brokers and Senior Brokers to manage certificates and key accounts while delivering high-quality service to agents, companies, and internal teams.

The position covers client account support, documentation management, and process improvements, with a strong emphasis on communication, organization, and proactive renewal activity.

Qualifications

• Minimum of three years general insurance experience.
• Two- or four-year degree desirable, or equivalent work experience.
• Must be able to understand and analyze necessary components of insurance certificates.
• Extensive knowledge of (re)insurance and processes is a plus.
• Possesses ability to make independent decisions with minimal or no supervision.
• Can prioritize tasks while maintaining high level of quality, even in a changing environment.
• Possesses good leadership skills to influence other colleagues in a positive manner.
• Committed to good communication, both verbally and in writing.
• Able to work extended hours when necessary.
• Able to effectively use Microsoft Office suite of products.
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.
• Legally able to work in the United States.

Responsabilités

• Facilitate flow of information from agents and underwriters to internal teams and clients.
• Respond promptly to requests from internal team, insurers, or clients regarding account servicing issues.
• Interact regularly with brokers, clients, and underwriters regarding certificates; resolve queries promptly.
• Explain coverages and liabilities to agents and/or clients.
• Provide and/or assist with quotations and binders for new business, renewals and endorsements.
• Proactively initiate and coordinate renewal activity on assigned accounts.
• Analyze certificate, endorsement, and audit requests to complete these requests on behalf of the Broker.
• Initiate corrections to ensure accuracy of dates, coverage, signatures, commission, premium, attachments, etc.
• Initiate cancellation and non-renewal notices according to requirements.
• Maintain deadlines and deliverables for certificates, endorsements, and regulatory reporting.
• Coordinate with client services on invoicing accuracy.
• Maintain knowledge of the (re)insurance industry through workshops and education.
• Champion digital efficiencies and workflow improvements.

Connaissances

Relationship-Building

Technology Adoption

Time Management

Professionalism

Reliability

Communication

Attention to Detail

Formation

Two/ Four year degree desirable

Outils

Microsoft Office

Description du poste

Lockton Re is seeking a Reinsurance Associate Broker to support our Facultative Segment, focusing on client needs, accuracy, and timely service. This role partners with Brokers and Senior Brokers to manage certificates and key accounts while delivering high-quality service to agents, companies, and internal teams.

The position covers client account support, documentation management, and process improvements, with a strong emphasis on communication, organization, and proactive renewal activity.