Facultative Reinsurance Associate Broker

Lockton Companies; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lockton Re is seeking a Reinsurance Associate Broker to support the Facultative Segment. The role focuses on client account support, documentation management, and team advancement within a collaborative broker environment.

Responsibilities include communicating with agents, underwriters, and clients; handling certificates, renewals, and endorsements; and maintaining accuracy and urgency in service delivery. At least three years in general insurance is preferred.

Qualifications

• Minimum of three (3) years general insurance experience, or experience in a technical support role in insurance
• Ability to understand and analyze insurance certificates
• Extensive knowledge of (re)insurance and processes is a plus
• Must be able to work with limited supervision and prioritize tasks in a changing environment
• Strong written and verbal communication skills

Responsibilities

• Facilitate flow of information from agents and underwriters to internal teams and clients
• Respond promptly to requests from brokers, clients, or underwriters regarding account servicing
• Explain coverages and liabilities to agents/clients and assist with quotations and binders
• Coordinate renewal activity on assigned accounts and ensure timely updates

Skills

Relationship Building

Time management

Communication

Attention to Detail

Reliability

Professionalism

Leadership

Problem solving

Education

Two- or Four-year degree desirable

Tools

Microsoft Office

Job description

Chicago, Illinois, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Lockton Re is searching for a Reinsurance Associate Broker to support our Facultative Segment. We are looking for an individual that is client focused, detail oriented, maintains a sense of urgency and can communicate clearly and effectively. The successful individual will serve as a partner to Brokers and Senior Brokers, providing superior support regarding all certificates and key accounts. The candidate will also provide high quality service to agents, companies, and internal teams.

Client account support

• Facilitate flow of information from agents and underwriters, whether to internal broking team, internal client services teams and/or clients
• Respond promptly to all requests from internal team, (re)insurers or clients regarding account servicing issues
• Interact regularly with brokers, clients, and underwriters regarding certificates; responding to queries and concerns with a prompt resolution
• Accurately explain coverages and liabilities to agents and/or clients • Provide and/or assist with quotations and binders for new business, renewals and endorsements
• Proactively initiate and coordinate renewal activity on assigned accounts

Documentation management

• Analyze certificate, endorsement, and audit requests to complete these requests on behalf of the Broker.
• Timely initiation of necessary corrections to ensure accuracy of dates, coverage, signatures, commission, premium, attachments, etc.
• Initiate cancellation and non-renewal notices according to statutory and contractual requirements
• Maintain organizational control of all deadlines, follow-ups and deliverables for certificates, endorsements, regulatory reporting or other pertinent items (whether internal or from outside sources)
• Coordinate with client services team on a regular basis to ensure information is correct and accurate for invoicing

Support for team advancement

• Maintain current knowledge of the (re)insurance industry and sales ideas through regular attendance of workshops, seminars and/or formal continuing education
• Aid in process support for discovery of new facultative management systems and process
• Champion digital efficiencies and workflow enhancements to stakeholders
• Engage with broking teams and leadership on other ad hoc projects, as needed

Qualifications

Facultative Reinsurance Associate Broker competencies

• Relationship-Building: Ability to develop professional rapport with business colleagues
• Technology Adoption: Openness and adaptability to new technology platforms, and a willingness to learn such technology and find efficiencies in its usage
• Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals, as well as varying deadlines
• Professionalism: Conducts oneself in a respectful manner and demonstrates good judgment when dealing with internal and external clients
• Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for honesty, consistency, and commitment
• Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed
• Attention to Detail: holds accuracy in high regard and champions best practices
• Must have a minimum of three (3) years general insurance experience, and/or experience in a technical support role within an insurance-related business
• 2- or 4-year degree desirable, or, equivalent work experience
• Must be able to understand and analyze necessary components of insurance certificates
• Extensive knowledge of (re)insurance and processes is a plus • Possesses ability to make independent decisions with minimal or no supervision
• Can prioritize tasks while maintaining high level of quality, even in a changing environment
• Possesses good leadership skills to influence other colleagues in a positive manner
• Committed to good communication, both verbally and in writing
• Able to work extended hours when necessary
• Able to effectively use Microsoft Office suite of products
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Legally able to work in the United States

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.