Factory Store Supervisor — Elevate Customer Experience

Nike Inc; Grove City (Mercer County); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Discounts up to 50% on Nike/Converse/J

Job summary

Nike Factory Store – Grove City in Grove City, PA is hiring a Retail Supervisor to lead the team and deliver a fast-paced, high-quality shopping experience. You’ll coach teammates, train on products, and ensure service excellence while managing daily store operations.

We look for at least 18 years old, with 1 year of retail or consumer service experience and availability for nights, weekends, and holidays. Join Nike’s culture of teamwork and growth.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood.
• Ability to learn and train on latest products and technologies.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed expectations at every step of their journey.
• Operate a cash register, stock shelves, build visual displays as needed.
• Attend store events and support teammates as required.

Skills

Retail experience

Customer service

Team leadership

Flexible schedule

Learn product knowledge

Work nights/weekends

Job description

Nike Factory Store – Grove City in Grove City, PA is hiring a Retail Supervisor to lead the team and deliver a fast-paced, high-quality shopping experience. You’ll coach teammates, train on products, and ensure service excellence while managing daily store operations.

We look for at least 18 years old, with 1 year of retail or consumer service experience and availability for nights, weekends, and holidays. Join Nike’s culture of teamwork and growth.