Retail Supervisor: Lead Team & Elevate Customer Experience

Nike; Lawrenceville (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discounts for Nike, Converse, Jordan (

Job summary

Nike Factory Store Princeton in Lawrenceville, NJ seeks a Retail Supervisor (Specialist level) to guide customer experiences in a fast-paced, high-volume setting. You’ll work with a team to deliver service with integrity and a passion for sport, helping customers find the right products.

Starting as a Nike Retail Supervisor, you’ll be part of a culture that values bold ideas, teamwork, and growth. Hours: full-time, 34–40 per week, including nights and weekends.

Qualifications

• Must be at least 18 (U.S.).
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays.
• Ability to learn and train on latest products and technologies.
• Use customer service authentically to ensure customers feel seen and understood.
• Physical requirements include bending, squatting, reaching, climbing a ladder and standing for extended periods.

Responsibilities

• Be enthusiastic and knowledgeable about Nike products to support customer needs.
• Lead by example and deliver service in line with Nike’s principles.
• Operate a cash register, shipping/receiving, stock, and visual displays.
• Attend store events and engage with teammates and customers daily.

Skills

Customer service

Teamwork

Flexible schedule

Product knowledge

Learn new tech

Job description

Nike Factory Store Princeton in Lawrenceville, NJ seeks a Retail Supervisor (Specialist level) to guide customer experiences in a fast-paced, high-volume setting. You’ll work with a team to deliver service with integrity and a passion for sport, helping customers find the right products.

Starting as a Nike Retail Supervisor, you’ll be part of a culture that values bold ideas, teamwork, and growth. Hours: full-time, 34–40 per week, including nights and weekends.