Factory IT Support Technician (Startup Ramp)

Jabil Malaysia; Byhalia (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Jabil in the United States is seeking an IT Support Technician to provide technical support to end-users for PC, server, hardware, and software applications as part of a new factory startup. You will work closely with IT leadership, facilities, vendors, and manufacturing teams during startup and steady-state operations in a dynamic environment with evolving processes and documentation.

This role requires hands-on work, including imaging PCs, Active Directory user management, and basic network

Qualifications

• 5-8 years of experience in IT support or equivalent.
• Legal right to work in the United States without sponsorship.

Responsibilities

• Provide technical support to end-users for PC, server, hardware, and software applications.

Skills

End-user support

Remote support

PC imaging

Active Directory

Hardware troubleshooting

Tools

SAP RF

MES

Active Directory

Job description

Jabil in the United States is seeking an IT Support Technician to provide technical support to end-users for PC, server, hardware, and software applications as part of a new factory startup. You will work closely with IT leadership, facilities, vendors, and manufacturing teams during startup and steady-state operations in a dynamic environment with evolving processes and documentation.

This role requires hands-on work, including imaging PCs, Active Directory user management, and basic network