Facility Service Specialist (Austin Facilities Management)

City of Austin; United States; On-site; USD 43,000 - 54,000; Full time

Job summary

The City of Austin is seeking a Facility Service Specialist to maintain and repair assigned buildings, coordinating internal maintenance personnel or contractor vendors as needed.

You will plan and execute basic repairs, inspect sites for maintenance needs and safety issues, and coordinate with contractors and vendors to ensure timely, compliant services. Strong documentation, reporting, and budget awareness are essential for success in this role.

Qualifications

• Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience. Experience may substitute for education up to the maximum of four (4) years.
• Knowledge of facility maintenance, safety practices, and contract monitoring.
• Ability to coordinate with contractors, vendors and internal teams.

Responsibilities

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data for reports and cost estimates.

Skills

Facility maintenance

Safety procedures

Budget planning

Contract monitoring

Oral and written communication

multitasking and prioritization

Coordination with vendors

Team collaboration

Education

High school diploma or equivalent

4 years relevant work experience

Tools

Work order software

Job description

About This Position

Job Description: Facility Service Specialist Purpose: This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Plans and performs basic building repairs and participate in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data and information for reports, cost estimates, etc.
• Prepares and maintains status reports on projects.
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
• Research information as requested or needed.
• Answers questions from internal and external customers.

Responsibilities - Supervisor and/or Leadership Exercised

None.

Knowledge, Skills, and Abilities

• Knowledge of facility maintenance.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of safety practices and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of general maintenance practices.
• Knowledge of monitoring of contracts and/or vendors.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience. Experience may substitute for education up to the maximum of four (4) years.

Licenses and Certifications Required

• Class C Driver License.
• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.

Physical Requirements

Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.

Preferred Qualifications

• Experience in managing occupant space revisions and remodels.
• Experience in managing a building or building campus in compliance with LEED Operations & Maintenance, and/or WELL building standards.
• Experience managing and coordinating the overall operations of a building or building campus.
• Demonstrated experience with computerized maintenance management system (work order) software.
• General understanding of contracts and scopes of work, with the ability to ensure services are delivered as agreed.

Pay Range

$31.39 - $39.24/hour

Work Location

Rutherford Lane Campus. Work may will vary depending on work demands and business needs.

Work Hours - Monday through Friday

7:00 am to 4:00 pm. Hours will vary based on work demands and business needs. Evenings, weekends, and holiday work may be required to meet business needs. May be required to work outside the normal hours for business needs and respond to call back.

Driving Requirement (if applicable)

This position may require a valid Texas Class C Driver’s License or the ability to obtain one by your hire date. External new hires must meet the City’s Driver Record Evaluation (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).

Travel

If the position requires travel, you must meet Driver Safety Program standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.

Essential/Critical Employee Designation

Some positions are designated as Critical or Essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

Work Conditions

Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments. Must have the ability to read, write and speak English fluently. A skills assessment may be required as part of the hiring process.

Veteran Preference

Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.

Background Check

A criminal background check may be required, depending on the responsibilities of the position.

Job Closing Note

Please note that the Department may close the job posting at any time after seven (7) days. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued, and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act.

If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.