Facility Service Specialist

City of Austin; Austin (TX); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Paid leave

Great retirement plan

Training opportunities

More

Job summary

The City of Austin is seeking a skilled Maintenance Technician to service assigned buildings and coordinate with contractors and internal teams. This role ensures safe, efficient operation of facilities and adherence to city standards.

Based at the Waller Creek Center, the position requires the ability to work with multiple vendors, monitor contracts, and respond to maintenance needs promptly. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent plus 4 years of relevant work experience.
• Experience may substitute for education up to four years.
• Valid Texas Class C Driver License; CDL required if position demands.
• Endorsements may be required within 120 days of hire.
• Ability to lift up to 50 pounds.

Responsibilities

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data and information for reports and cost estimates.
• Prepares and maintains project status reports.
• Monitors lease agreements and maintenance contracts.
• Researches information as requested or needed.
• Answers questions from internal and external customers.

Skills

Facility maintenance

Safety compliance

Budgeting basics

Communication

Education

High school diploma or equivalent

Job description

About This Position

JOIN THE CITY OF AUSTIN TEAM The City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees’ Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
• By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description

Purpose: This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data and information for reports, cost estimates, etc.
• Prepares and maintains project status reports.
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
• Researches information as requested or needed.
• Answers questions from internal and external customers.

Responsibilities

Supervisor and/or Leadership Exercised: None

Knowledge, Skills, and Abilities

• Knowledge of facility maintenance.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of safety practices and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of general maintenance practices.
• Knowledge of monitoring contracts and/or vendors.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

• Graduation from an accredited high school or equivalent, plus four (4) years of relevant work experience.
• Experience may substitute for education up to the maximum of four (4) years.

Licenses and Certifications

• Class C Driver License.
• Valid Commercial Driver License (CDL) if required by position.
• Specific endorsements may be required within 120 days of hire.

Physical Requirements

Ability to bend, lift, walk, carry, or use a force equal to lifting to fifty (50) pounds.

Preferred Experience

• Strong technical background in commercial or industrial HVAC systems, with hands-on experience in troubleshooting, maintaining, and performing preventive maintenance.
• Familiarity with Building Automation Systems (BAS) or Energy Management Systems (EMS).
• Working knowledge of commercial chilled water systems, air handling units (AHUs), variable air volume (VAV) boxes, and economizer controls.
• Valid EPA Universal Certification.
• Ability to travel and work independently in remote areas with minimum oversight.
• Ability to travel to multiple sites and work locations, including remote locations accessible only on foot.
• Developing and monitoring various contracts related to facility maintenance, including maintenance contracts, equipment installation contracts, and construction contracts.

Notes to Candidate

This position requires individuals to work in all weather conditions, performing maintenance and repairs in a rural environment and at other Austin Water facilities, with minimal supervision. Responsibilities include general and preventive maintenance of components such as HVAC, plumbing, electrical systems, septic systems, and water well systems. Additionally, proficiency in maintaining high game fences (chain-link) is required. The role also involves monitoring multiple contracts and contractors when the workload exceeds the position's scope.

Essential Employee

This position has been designated as essential for the City of Austin. Essential positions are responsible for maintaining emergency services or providing public health, safety, utility services, and the welfare of the community. In the event of a designated emergency, employees in this role will be called back or retained to assist with operations and recovery efforts.

Pay rate

$31.39 - $39.24 per hour

Location

Waller Creek Center (625 E. 10th Street, Austin, Texas 78748)

Days and Hours

Monday Through Friday, 7:00 AM - 3:30 PM

Benefits

• Medical coverage.
• Paid leave.
• A great retirement plan.
• Training opportunities.
• More.

Driving Requirement

This position requires a valid Texas Class C Driver's License or the ability to obtain one by your hire date. External new hires must meet the City of Austin’s Driver Record Evaluation (DRE) requirements. To be eligible for a driving position, applicants must not have more than three moving violations or a total of six Driving Record Evaluation (DRE) points within the past thirty-six (36) months.

90-day Provision

This posting may be used to fill additional vacancies that occur within the department.

EEO Statement

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.