Facility Billing & Collections Coordinator

Pafford Medical Services; Hope (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Pafford Medical Services seeks a Billing Facility Coordinator to manage billing, invoicing, follow-up and collection for ambulance services billed to contracted facilities. You will oversee accounts from initial billing through final payment, requiring organization, attention to detail, and strong communication.

This role can be based in Hope, AR or Oklahoma City, OK, with travel to Hope as needed for training and partner visits. Strong knowledge of medical billing systems is essential.

Qualifications

• Knowledge of medical billing, accounts receivable, invoicing, or healthcare collections preferred.
• Ambulance or EMS billing experience preferred.
• Experience with facility, institutional, or contracted billing is preferred.
• Ability to read and understand invoices, account statements, payment information, and contractual billing terms.
• Strong organizational and time-management skills.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Strong customer service and problem-solving abilities.
• Ability to independently manage multiple facility accounts and billing schedules.
• Ability to prioritize outstanding balances based on aging, dollar amount, and urgency.
• Ability to research account discrepancies and follow issues through resolution.
• Proficiency with billing systems, electronic document management, email, spreadsheets, and Microsoft Office applications.

Responsibilities

• Facility Billing and Invoicing: Prepare and process facility invoices according to schedules and contractual requirements.
• Review ambulance transports to determine the appropriate facility responsible for payment.
• Ensure charges are billed to the correct facility and account.
• Generate invoices and CMS-1500 claim forms or other supporting documentation as required.
• Verify patient, transport, facility, and billing information for accuracy prior to invoicing.
• Ensure invoices reflect applicable contractual rates and billing arrangements.
• Maintain established weekly and monthly facility billing schedules.
• Ensure all assigned facilities are invoiced timely and accurately.
• Save and maintain facility invoices, claim forms, and supporting documentation.

Skills

Medical billing knowledge

Attention to detail

Organizational skills

Communication skills

Manage multiple accounts

Billing systems proficiency

MS Office

Time management

Education

Healthcare billing systems knowledge

Tools

Billing systems

Electronic document management

Microsoft Office

Spreadsheets

Email

Job description

Pafford Medical Services seeks a Billing Facility Coordinator to manage billing, invoicing, follow-up and collection for ambulance services billed to contracted facilities. You will oversee accounts from initial billing through final payment, requiring organization, attention to detail, and strong communication.

This role can be based in Hope, AR or Oklahoma City, OK, with travel to Hope as needed for training and partner visits. Strong knowledge of medical billing systems is essential.