Facility Access & Day Porter Assistant

System One; Bellevue (WA); On-site; USD 50,971 - 101,942; Part time

Benefits offered by this job

Health and welfare benefits

401(k) plan

Job summary

A leading workforce solutions provider is seeking a Facility Access & Day Porter Assistant in Bellevue, WA. This role involves managing front desk operations, assisting visitors, coordinating meeting logistics, and maintaining cleanliness in common areas. Candidates should have 1-3 years of relevant experience, excellent customer service skills, and proficiency in Microsoft Office. Join a dynamic team that values effective communication and depends on flexibility and reliability in service delivery.

Qualifications

• 1-3 years of front desk or customer service experience, preferably in high-volume settings.
• Excellent communication skills and professional demeanor.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage front desk operations and greet guests.
• Coordinate meeting logistics and assist with facility-related tasks.
• Maintain cleanliness and organization of common areas.

Skills

Customer service

Interpersonal communication

Organizational skills

Problem-solving

Education

High school diploma

AA degree or equivalent experience

Tools

MS Word

MS Excel

Outlook

PowerPoint

JIRA

Maptician

Confluence

Job description

Job Title: Facility Access & Day Porter Assistant
Location: Bellevue, WA & Everett, WA
Type: Contract
Compensation: $37.00 - $74.00 per hour
Contractor Work Model: Onsite

Responsibilities

• Manage the flow of the front desk, greet guests, assist visitors, and ensure adherence to Facility Access and Security Procedures.
• Assist with facility-related tasks including requests from staff via service desk portal, JIRA, and general administrative duties.
• Coordinate meeting logistics for conference rooms, including scheduling, catering, setup, and cleanup.
• Assist with onboarding and offboarding staff and direct guests or vendors to designated areas within the facilities.
• Maintain cleanliness, organization, and inventory of common areas, breakrooms, and appliances such as refrigerators, coffee machines, and microwaves.
• Handle receipt and distribution of mail and packages, including shipping assistance as needed.
• Learn and understand business operations to provide value-added service and strengthen vendor relationships.
• Support emergency response efforts as part of the team.
• Participate in regular cleaning and maintenance of breakrooms and conference rooms on a weekly, quarterly, and annual basis.
• Use Maptician to assist staff in reserving "hotel" desks and float offices for specific staff members.
• Travel between Bellevue and Everett locations to provide additional support as needed.
• Perform other duties as assigned to support the facilities team.

Requirements

• 1-3 years of front desk reception or related customer service experience; high-volume reception experience preferred.
• Excellent customer service, interpersonal, and communication skills.
• Reliable and dependable with the ability to work flexible hours from 6:30am to 5:30pm.
• High school diploma required; AA degree preferred or equivalent experience.
• Proficiency in MS Word, Excel, Outlook, and PowerPoint; familiarity with JIRA service desk, Maptician, and Confluence is a plus.
• Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.
• Effective problem-solving skills and the ability to work independently with minimal supervision.
• Professional demeanor with excellent written and verbal communication skills.
• Ability to lift up to 30 pounds and perform physical tasks associated with the role.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.