Facility Access & Day Porter Assistant

Protingent; Bellevue (WA); On-site; USD 38,572 - 71,635; Full time

Benefits offered by this job

Health insurance

Education reimbursement

Pre-tax commuter benefits

PTO

401(k) plan

Job summary

Protingent Staffing seeks a Facility Access & Day Porter Assistant to manage front-desk flow, greet guests, and ensure facility access and security practices are followed. You will support service-desk tasks via Jira and Confluence while handling general administrative duties.

Responsibilities include coordinating meetings and events, onboarding/offboarding staff, stocking and cleaning common areas, and assisting with mail, inventory, and vendor relations.

Qualifications

• 1–3 years of front-desk reception experience (high-volume environments preferred).
• Customer-service and hospitality-centered mindset.
• Self-starter with light administrative duties and room for growth.
• Reliability and dependability; able to work a wide range of hours (6:30am–5:30pm).
• High-school diploma required; associate degree preferred; equivalent experience accepted.
• Excellent oral and written communication skills.
• Proficient in MS Word, Excel, Outlook, and PowerPoint.
• Knowledge of JIRA Service Desk, Maptician, and Confluence is a plus.
• Strong grammatical, editing, and proofreading abilities.
• Organizational and prioritization skills.
• Attention to detail.
• Problem-solving and flexibility.
• Professional conduct with clients and staff.
• Independent work capability.
• Judgment in recognizing needs and initiating tasks.
• Composure in staff interactions.
• Trust, integrity, and teamwork.

Responsibilities

• Manage the front‑desk flow, greet guests and manage facility access and security procedures.
• Assist with facility tasks via service‑desk portal and general admin duties.
• Support meeting and event logistics including scheduling, catering, setup and cleanup.
• Coordinate onboarding/off-boarding and guide guests/vendors in facilities.
• Stock, organize, clean and maintain common areas; scheduled appliance cleaning.
• Perform inventory to prepare for ordering supplies and food.
• Receive and distribute mail and assist with shipping.
• Learn business to provide value-added service and vendor relationships.
• Participate in Emergency Response Team.
• Lead cleanliness efforts for breakrooms and conference rooms.
• Use Maptician to reserve desks and float offices.
• Travel between Bellevue and Everett for support.

Skills

Front-desk experience

Customer service

MS Word

Excel

Outlook

PowerPoint

Jira Service Desk

Maptician

Confluence

Communication (verbal/written)

Organization

Attention to detail

Problem solving

Education

High school diploma

Associate degree preferred

Tools

JIRA Service Desk

Maptician

Confluence

Job description

Facility Access & Day Porter Assistant

Protingent Staffing offers a contract opportunity for a Facility Access & Day Porter Assistant.

Responsibilities

• Manage the front‑desk flow, greeting guests, assisting them, and ensuring company facility access and security procedures are followed.
• Assist with facility‑related tasks via the service‑desk portal, JIRA, and general administrative duties.
• Support meeting and event coordinators with conference‑room logistics, including scheduling, catering delivery, set‑up, and cleanup.
• Co‑ordinate onboarding and off‑boarding staff and direct guests or vendors within the facilities.
• Stock, organize, clean, and maintain common areas, including scheduled cleaning of refrigerators, coffee machines, microwaves, and appliances.
• Perform inventory to prepare for ordering supplies and food.
• Receive and distribute mail, including packages, inter‑office mail, and assist with shipping items.
• Learn the business to provide value‑added service and enhance vendor relationships.
• Participate in the Emergency Response Team.
• Lead weekly, quarterly, and yearly cleanliness efforts for breakrooms and conference rooms.
• Use Maptician to help staff reserve “hotel” desks and float offices.
• Travel as needed between Bellevue and Everett to provide support or fill‑in staffing.
• Perform other duties as assigned.

Qualifications

• 1–3 years of front‑desk reception experience (high‑volume environments such as doctors or dentist offices preferred).
• Customer‑service and hospitality‑centered mindset.
• Self‑starter with light administrative duties and room for growth.
• Reliability and dependability; able to work a wide range of hours (6:30am–5:30pm).
• High‑school diploma required; associate degree preferred; equivalent experience accepted.
• Excellent oral and written communication skills.
• Proficient in MS Word, Excel, Outlook, and PowerPoint.
• Knowledge of JIRA Service Desk, Maptician, and Confluence is a plus.
• Strong grammatical, editing, and proofreading abilities.
• Organizational and prioritization skills.
• Attention to detail.
• Problem‑solving, prioritizing, and flexibility.
• Professional conduct and presentation with internal and external clients and personnel.
• Independent work capability with minimal supervision.
• Judgment in recognizing needs and initiating tasks.
• Composure and diplomacy in staff interactions.
• Trust, integrity, open communication, respect, and a desire to foster teamwork.

Job Details

• Job Type: Contract
• Pay Rate Range: $28–$52 per hour (based on location, education, and experience)
• Location: Bellevue & Everett, WA
• Travel Required: 0–5%
• Candidate Eligibility: U.S. Citizen, U.S. Legal Permanent Resident, or protected person status (export control regulations)

Benefits

• Competitive salary and bonus opportunity
• Health insurance options (HDHP or POS)
• Education and certification reimbursement
• Pre‑tax commuter benefits
• Paid Time Off (PTO)
• 401(k) plan