Facilities & Workplace Experience Lead (Hybrid)

A&E Television Networks, LLC; New York (NY); Hybrid; USD 104,698,000 - 118,198,000; Full time

Job summary

A+E Global Media seeks an Office Services & Facilities Specialist to coordinate daily facilities operations, liaise with vendors, and support a safe, welcoming workplace across multiple sites. The role emphasizes service orientation, organization, and cross-functional collaboration with Security, IT, HR and Building Services.

The ideal candidate will have strong customer service, project coordination, and multitasking skills, plus experience in office moves and workplace projects.

Qualifications

• High school diploma or equivalent required.
• Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field preferred.
• 3-5 years of experience in facilities operations, workplace services, office management, property management, hospitality, or a related field.
• Experience coordinating vendors, service providers, or building operations.
• Experience supporting office moves, workplace projects, or employee-facing services preferred.

Responsibilities

• Coordinate day-to-day facilities operations, respond to employee requests, and ensure timely resolution of workplace and maintenance issues.
• Manage vendor relationships for cleaning, maintenance, office services, and building support functions; monitor service delivery and follow through on work orders.
• Conduct routine workplace inspections to identify facility, safety, and employee experience improvements; coordinate corrective actions as needed.
• Support office moves, workstation setups, furniture installations, space reconfigurations, and workplace improvement projects.
• Partner with Security, IT, HR, and Building Services to support workplace operations, employee events, and office initiatives.
• Maintain facilities documentation, inventory records, preventative maintenance schedules, and operational reporting.
• Recommend improvements that enhance workplace functionality, service levels, and overall employee experience.

Education

High school diploma or equivalent

Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field

Tools

Microsoft Office

Facilities/work order management systems

Job description

A+E Global Media seeks an Office Services & Facilities Specialist to coordinate daily facilities operations, liaise with vendors, and support a safe, welcoming workplace across multiple sites. The role emphasizes service orientation, organization, and cross-functional collaboration with Security, IT, HR and Building Services.

The ideal candidate will have strong customer service, project coordination, and multitasking skills, plus experience in office moves and workplace projects.