Specialist, Office Services & Facilities

A&E Television Networks, LLC; New York (NY); Hybrid; USD 104,698,000 - 118,198,000; Full time

Job summary

A+E Global Media seeks an Office Services & Facilities Specialist to coordinate daily facilities operations, liaise with vendors, and support a safe, welcoming workplace across multiple sites. The role emphasizes service orientation, organization, and cross-functional collaboration with Security, IT, HR and Building Services.

The ideal candidate will have strong customer service, project coordination, and multitasking skills, plus experience in office moves and workplace projects.

Qualifications

• High school diploma or equivalent required.
• Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field preferred.
• 3-5 years of experience in facilities operations, workplace services, office management, property management, hospitality, or a related field.
• Experience coordinating vendors, service providers, or building operations.
• Experience supporting office moves, workplace projects, or employee-facing services preferred.

Responsibilities

• Coordinate day-to-day facilities operations, respond to employee requests, and ensure timely resolution of workplace and maintenance issues.
• Manage vendor relationships for cleaning, maintenance, office services, and building support functions; monitor service delivery and follow through on work orders.
• Conduct routine workplace inspections to identify facility, safety, and employee experience improvements; coordinate corrective actions as needed.
• Support office moves, workstation setups, furniture installations, space reconfigurations, and workplace improvement projects.
• Partner with Security, IT, HR, and Building Services to support workplace operations, employee events, and office initiatives.
• Maintain facilities documentation, inventory records, preventative maintenance schedules, and operational reporting.
• Recommend improvements that enhance workplace functionality, service levels, and overall employee experience.

Education

High school diploma or equivalent

Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field

Tools

Microsoft Office

Facilities/work order management systems

Job description

Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales). Office locations include New York City, Los Angeles, Chicago, and Stamford, CT. Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

Division Story

Our People Team is aptly named. We’re all about "people" and all about "team" - and all in the service of outcomes. Whether we’re helping to structure an organization, fill a key role, forecast new capabilities, align teams or grow leaders at all levels, we are all about results. We do the right thing even when it’s hard, help others have tough conversations, and are thrilled to support the growth of this amazing company. As partners to the business, we are trusted advisors who collaborate closely with our colleagues to deliver smart solutions to tough organizational, process and people challenges.

Job Description ROLE: Specialist, Office Services & Facilities

The Office Services & Facilities Specialist supports the day-to-day operations of A+E's workplace environment by coordinating facilities services, managing vendor relationships, and ensuring employees have a safe, functional, and welcoming workplace experience. This role serves as a key liaison between employees, vendors, building management, and internal partners to proactively address workplace needs, resolve operational issues, and support workplace initiatives that enhance employee satisfaction and productivity. The ideal candidate is service-oriented, highly organized, and enjoys balancing operational excellence with employee support. The ideal candidate is a proactive, service-minded professional who enjoys creating positive workplace experiences while ensuring facilities operations run smoothly. They are organized, responsive, and comfortable balancing employee-facing responsibilities with operational coordination. They build strong relationships, anticipate needs before issues arise, and take pride in maintaining a workplace that is safe, welcoming, and highly functional. They are equally comfortable coordinating a vendor repair, helping prepare a workspace for a new employee, supporting an office event, or identifying opportunities to improve workplace services and efficiency. This individual thrives in a collaborative environment and is motivated by helping others succeed through exceptional workplace support.

RESPONSIBILITIES

• Coordinate day-to-day facilities operations, respond to employee requests, and ensure timely resolution of workplace and maintenance issues.
• Manage vendor relationships for cleaning, maintenance, office services, and building support functions; monitor service delivery and follow through on work orders.
• Conduct routine workplace inspections to identify facility, safety, and employee experience improvements; coordinate corrective actions as needed.
• Support office moves, workstation setups, furniture installations, space reconfigurations, and workplace improvement projects.
• Partner with Security, IT, HR, and Building Services to support workplace operations, employee events, and office initiatives.
• Maintain facilities documentation, inventory records, preventative maintenance schedules, and operational reporting.
• Recommend improvements that enhance workplace functionality, service levels, and overall employee experience.

REQUIREMENTS

• High school diploma or equivalent required.
• Associate's degree or coursework in Facilities Management, Business Administration, Hospitality, Property Management, or related field preferred.
• 3-5 years of experience in facilities operations, workplace services, office management, property management, hospitality, or a related field.
• Experience coordinating vendors, service providers, or building operations.
• Experience supporting office moves, workplace projects, or employee-facing services preferred.
• Working knowledge of commercial office environments and building operations.
• Basic understanding of HVAC, electrical, plumbing, and building maintenance systems.
• Strong customer service orientation and commitment to delivering a positive employee experience.
• Excellent organizational, project coordination, and multitasking skills.
• Ability to manage competing priorities and adapt quickly to changing business needs.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and facilities/work order management systems.
• Ability to build strong relationships with employees, vendors, and cross-functional partners.
• Demonstrated problem-solving skills and sound judgment.

Compensation

Hourly Pay Range: $36.63 - $41.21 Annual Incentive Target: 5% The annual/hourly pay range displayed serves as a good faith estimate of the minimum and maximum base pay range for this role. Compensation for the role will be based on a number of different factors such as a candidate’s qualifications, skills, competencies, location, and experience. A+E offers a competitive total compensation package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at www.aegm.com/careers.

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle.

The company’s employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee’s race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin and protected veteran status and will not be discriminated against on the basis of disability.

A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company. We are proud to be an affirmative action/Equal Opportunity Employer/Disabled/Veterans. A+E Global Media® is a collection of culture brands that includes A&E®, The HISTORY® Channel, Lifetime®, LMN®, FYI®, VICE TV and BIOGRAPHY®.

We are in seven out of 10 American homes and have a cumulative reach of 342 million people worldwide. We also have 500+ million digital users across our sites and streaming apps, which include A&E Crime Central, HISTORY Vault and Lifetime Movie Club.

We are in the story business, and just as the industry and art form have evolved, so have we. Since our founding in 1983 with just two cable channels, we have grown into a multiplatform, multimedia, multigenre content creator. To learn more, please visit us at aegm.com.

E O Law and Supplemental Information If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [e-mail] For additional information and review please contact [e-mail]