Facilities & Workplace Experience Lead

Spectrum; Atlanta (GA); On-site; USD 60,000 - 82,000; Full time

Job summary

Spectrum is seeking a Workplace & Facilities Administrator, Corporate, to support integrated facilities, workplace services, and building systems. You’ll help ensure operational reliability while aligning practices with occupancy expectations to uphold Spectrum’s service standards.

The role emphasizes collaboration across cross-functional teams, vendor management, data-driven dashboards, and space planning for small moves and lifecycle projects.

Qualifications

• Bachelor’s degree in Business Administration or related field, or combination of education and experience
• 2+ years of experience within facilities or property management
• Experience translating business requirements into space requirements for business units
• Ability to implement workplace strategies and conceive space plans based on data
• Strong customer-service orientation and cross-functional communication
• Comfort in ambiguous environments and handling multiple projects simultaneously
• Knowledge of industry best practices and continuous improvement mindset
• Excellent written and oral communication skills
• Valid driver’s license with satisfactory driving record

Responsibilities

• Assist in maintaining positive customer relations by providing responsive and quality facility services
• Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements
• Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination
• Support the vendor selection process by managing competitive bids and conducting bid summary analyses
• Act as a liaison between service providers and facilities management teams, facilitating effective communication
• Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses
• Support building life cycle projects and facilities planning, coordinating space allocations and small office moves

Skills

Spatial planning

Workplace strategy

Data analysis

Effective communication

Cross-functional collaboration

Independent & team oriented

Problem solving

Industry best practices

Multi-project management

Driving license

Education

Bachelor's in Business Administration or related

Tools

AutoCAD

CAFM/IWMS systems

Excel (V-Lookups & pivots)

PowerPoint

Job description

Spectrum is seeking a Workplace & Facilities Administrator, Corporate, to support integrated facilities, workplace services, and building systems. You’ll help ensure operational reliability while aligning practices with occupancy expectations to uphold Spectrum’s service standards.

The role emphasizes collaboration across cross-functional teams, vendor management, data-driven dashboards, and space planning for small moves and lifecycle projects.