Workplace and Facilities Mgmt Administrator

Charter Communications; Duluth (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Job summary

Charter Communications is seeking a Workplace & Facilities Administrator in Duluth, Georgia. This role involves managing Spectrum's integrated facilities and ensuring operational reliability. You will oversee contracted services, maintain customer relations, and support workplace strategies to enhance the employee experience.

The ideal candidate will have a Bachelor's degree and at least 2 years of relevant experience. The position offers a comprehensive pay and benefits package to support employee well-being.

Qualifications

• 2+ years of experience within facilities or property management.
• Valid driver's license with satisfactory driving record.

Responsibilities

• Assist in maintaining positive customer relations by providing facility services.
• Oversee workplace and facilities contracted services.
• Manage customer occupancy experience requests through a helpdesk.
• Support vendor selection and bid processes.
• Act as a liaison between service providers and facilities management.
• Prepare performance dashboards and reports.
• Support building life cycle projects and space allocations.

Skills

Spatial skills

AutoCAD

CAFM/IWMS systems

Excel (V-Lookups, pivots)

PowerPoint

Customer service

Complex problem-solving

Data analysis

Communications

Project management

Education

Bachelor's degree in Business Administration or related field

Tools

AutoCAD

CAFM/IWMS systems

Excel

PowerPoint

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at maintaining seamless environments that enhance the employee experience? As a Workplace & Facilities Administrator, Corporate, you'll assist in managing Spectrum's integrated facilities and workplace services, ensuring operational reliability and effectiveness. Your role supports property services, building systems, and workplace experiences, contributing to a positive and productive atmosphere.

By aligning operational practices with preferred occupancy expectations, you'll reinforce Spectrum's mission to deliver exceptional service and maintain high standards. Your efforts will foster a workplace where teams can thrive, supporting the company's strategic goals and commitment to operational excellence.

How You'll Make an Impact

• Assist in maintaining positive customer relations by providing responsive and quality facility services.
• Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.
• Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination.
• Support the vendor selection process by managing competitive bids and conducting bid summary analyses.
• Act as a liaison between service providers and facilities management teams, facilitating effective communication.
• Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses.
• Support building life cycle projects and facilities planning, coordinating space allocations and small office moves.

Required Qualifications

Education

• Bachelor's degree in Business Administration or related field, or combination of education and experience

Experience

• 2+ years of experience within facilities or property management

Skills

• Demonstrate effective spatial skills with experience implementing workplace strategies and translating business requirements into space requirements for business units
• Possess intermediate knowledge of AutoCAD, CAFM/IWMS systems, Excel (including V-Lookups and pivots), and PowerPoint for consolidating data and floor plans into presentations
• Exhibit proven ability to solve problems and the desire to create and build processes
• Provide demonstrated customer service skills and ability to interface with various levels of management and staff
• Thrive in ambiguous situations among numerous cross-functional entities
• Demonstrate proven complex and creative problem-solving skills
• Stay up‑to‑date on industry best practices
• Balance working independently and collaboratively as part of a multi‑functional team
• Analyze and interpret data
• Communicate orally and in writing in a clear and straightforward manner
• Handle multiple projects and tasks
• Hold a valid driver's license with a satisfactory driving record within company standards

Preferred Qualifications

• 2+ years of experience in a corporate environment
• 2+ years of quantitative or operational analysis experience

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.