Facilities Technician — Hospitality Maintenance & Repairs

Tatte Bakery & Café; Boston (MA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation time

Mental health resources

Employee Assistance Program (EAP)

Growth opportunities

Job summary

Tatte Bakery & Café is seeking a Facilities Technician to perform repairs and maintenance across its cafés, bakeries, and catering kitchens. The role requires independent work, strong troubleshooting, and collaboration with Operations, Culinary, IT, and Food Safety teams.

The position offers full-time field-based work with evening, weekend, and on-call coverage as needed, and a competitive benefits package including health, dental, vision, and 401(k) with company match.

Qualifications

• 5+ years of facilities, maintenance, or construction experience.
• Strong troubleshooting skills and experience performing general building and equipment repairs.
• Ability to work independently, manage competing priorities, and complete assignments efficiently.
• Strong communication, organizational, and problem-solving skills.
• Client-focused approach when supporting café teams and other departments.
• Technical proficiency in small-equipment repairs, online recordkeeping, and reporting.
• Strong computer and technology skills, including proficiency in Microsoft Office.
• Sound judgment, attention to detail, and initiative.
• Valid driver's license and ability to operate a company van.
• Ability to work a flexible schedule, including occasional evenings, weekends, and rotating on-call coverage.

Responsibilities

• Complete planned and required repairs and maintenance at Tatte locations, including cafés, catering kitchens, and bakery facilities.
• Perform minor repairs to café infrastructure, including carpentry, doors, door hardware, furniture, tile work, painting, cleaning, and other general maintenance.
• Ensure timely completion of repairs, maintenance, installations, and assigned facility projects.
• Partner with Operations, Culinary, IT, Food Safety, and Beverage teams to support smooth café operations.
• Maintain company-provided facilities vehicles, tools, tablets, and other resources.
• Perform preventive maintenance tasks, including filter changes, equipment cleaning, and maintenance of storage systems.
• Educate café managers on preventive care, repairs, and maintenance within their buildings.
• Follow food safety procedures when repairing, replacing, installing, or maintaining equipment in food preparation areas.
• Ensure compliance with company food safety and workplace safety policies and requirements.
• Identify potential safety hazards and support compliance with OSHA requirements.
• Participate in a rotating weekend on-call schedule, troubleshooting equipment issues remotely before visiting locations or escalating to the Facilities Manager.
• Monitor and facilitate the resolution of repair projects performed internally.
• Ensure assigned projects are completed, closed out, and any outstanding punch-list items are addressed.
• Research and identify opportunities to reduce maintenance costs and capital expenditures.

Skills

Troubleshooting

Independent work

Communication

Problem solving

Time management

Driver's license

Safety compliance

Tools

Microsoft Office

ServiceChannel

Online recordkeeping

Job description

Tatte Bakery & Café is seeking a Facilities Technician to perform repairs and maintenance across its cafés, bakeries, and catering kitchens. The role requires independent work, strong troubleshooting, and collaboration with Operations, Culinary, IT, and Food Safety teams.

The position offers full-time field-based work with evening, weekend, and on-call coverage as needed, and a competitive benefits package including health, dental, vision, and 401(k) with company match.