Facilities Supervisor

Caesars Entertainment; Danville (VA); On-site; USD 52,000 - 62,000; Full time

Job summary

Caesars Entertainment is seeking a Facilities Operations Supervisor to oversee HVAC, plumbing, carpentry, groundskeeping, and other maintenance teams. You will set departmental strategy, supervise staff, and ensure exceptional property presentation and reliable building systems.

Responsibilities include managing work orders, coordinating with architects and subcontractors, and minimizing disruption to guests. A strong focus on safety, training, and guest service is essential.

Qualifications

• Must have strong guest service and hospitality skills.
• Demonstrates good problem solving and listening abilities.
• Able to work independently with strong organizational skills.
• Experience managing maintenance workflows and budgets is preferred.
• Proficiency with WMS and MS Office applications is expected.

Responsibilities

• Supervise all Facilities Department personnel and ensure proper training and appraisals.
• Maintain property presentation and environmental aesthetics both inside and out.
• Oversee maintenance and repair of facilities and equipment; manage work orders.
• Establish safety guidelines, procedures and monitor results to meet standards.
• Coordinate with architects, designers, subcontractors and Caesars management.
• Schedule work to minimize noise impact on guests and staff.
• Handle confidential information with integrity and professionalism.

Skills

Guest service

Problem solving

Communication

Organization

Teamwork

Education

High School diploma or equivalent

Trade coursework or equivalent

Tools

WMS

MS Office

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Supervise all aspects of the operations of Facilities including HVAC, Plumbing, Carpentry, Groundskeeping, Electrician, Kitchen Techs, and General Maintenance Techs. Ensures optimum property appearances and maintains the building systems. Sets strategy for the departments

How You Will Create the Extraordinary

• Supervises all Facilities Department personnel, assuring that each employee receives appropriate training and timely Performance Appraisals for optimum performance.
• Ensures the meticulous presentation of the property both internally and externally.
• Supervises the maintenance and repair of all facilities and equipment and recommends necessary changes in them to assure continuous sources of light, heat, water, power, temperature control and efficiency.
• Maintains knowledge of current maintenance techniques and procedures.
• Reviews all Parts Requests, other than those specifically assigned to other functions.
• Assumes ultimate responsibility for the timely completion of Work Orders and associated reports.
• Research better methods and ways to reduce costs to achieve the most favorable impact on responsibilities and budgets.
• Establishes methods, procedures and safety guidelines required to maintain desired standards and monitor results through inspection. Make changes if necessary to maintain results.
• Administers policies and procedures to effectively control the workflow for the construction projects.
• Directs the supervision of all construction operations to assure quality of work is in accordance with plans and specifications. Assist in management of the jobs within the established financial budget.
• Acts as liaison and co-ordinates between Architect, Designers, Subcontractors, Building Officials, and Caesars Management Team.
• Assist in the scheduling of work to minimize the impact of maintenance and construction noise on guests and internal customers.
• Other tasks as assigned.

What You Will Need

• Must be a minimum of 21 years of age or older.
• High School diploma or equivalent.
• Coursework in skilled crafts or trades, or an equivalent combination of relevant education and/or experience.
• Five (5) plus years’ experience in Mechanical, HVAC, Electrical, Plumbing, and small appliance repair.
• Five (5) plus years’ experience working with automated systems, chillers, boilers, pumps.
• Five (5) years in a management capacity preferred.
• Ability to use and manage WMS.
• Advanced knowledge of basic MS Office applications (Outlook, Word, and Excel).
• Must possess a sincere dedication to provide an unsurpassed level of owner and guest satisfaction.
• Excellent guest service and hospitality skills.
• Strong problem solving and listening skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Ability to handle and maintain confidential information.
• Bilingual a plus – English/Spanish.
• Excellent written and verbal communication skills is a must.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to obtain a required Virginia Lottery Gaming License.
• Must possess valid Driver’s License.

Salary - $52000-62000 per year

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.