Facilities Supervisor

Caesars Entertainment; Baltimore (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

Caesars Entertainment's Horseshoe Casino Baltimore is seeking a Maintenance Supervisor to oversee facility upkeep, safety compliance, and preventive maintenance programs. You will mentor staff, coordinate trades, supervise on-call coverage, and ensure timely completion of tasks.

Requires 3+ years supervisory experience, 5+ years in maintenance, a High School diploma or equivalent, and the ability to obtain a Maryland gaming license. Proficiency in MS Office and CMMS is expected.

Qualifications

• Must be at least 21 years old.
• Must obtain/maintain Maryland gaming license.
• High School diploma or equivalent.
• 3+ years supervisory experience.
• 5+ years maintenance experience in commercial buildings.
• Advanced knowledge of MS Office (Outlook, Word, Excel).

Responsibilities

• Oversee facility maintenance and safety compliance.
• Mentor and supervise maintenance staff and on-call coverage.
• Lead preventive maintenance program implementation.
• Use CMMS to mine data and track trends.
• Ensure timely completion of duties and manage inventories.
• Communicate daily activities across shifts.

Skills

Supervisory leadership

CMMS experience

Microsoft Word & Excel

Communication skills

Safety awareness

Problem solving

Multitasking

Education

High School diploma or equivalent

Three (3) plus years’ supervisory experience

Five (5) plus years’ maintenance experience

Tools

MS Office suite

CMMS systems

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the Horseshoe Casino Baltimore.

KEY JOB FUNCTIONS

• Moves throughout the facility for random and regular facility inspections, member interactions and supervision of staff to ensure safety and welfare of users as well as the building.
• Knowledge of the methods, materials, tools, and practices used in the plumbing, construction, HVAC, Carpentry, building, electrical, or mechanical trades.
• Have a working knowledge of Chillers, boilers, Pumps, VAV’s, Air handlers, CHP, and building Automated systems.
• Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations.
• Ensure timely completion of all duties by maintenance staff personnel to minimize labor costs.
• Ability to supervise, prioritize, motivate, monitor, and evaluate the work of subordinate maintenance employees.
• Must have the ability to mentor subordinates and push team members to excel.
• Responsible for implementing a preventive service program.
• Proficient in Microsoft Word and Excel.
• Ability to adjust quickly to changing demands.
• Good working knowledge of CMMS systems with the ability to mine and analyze data for trends/reports.
• Proactive Cooperation: Ensure that the maintenance team operates as a multi functional team with clear and open communication with other areas
• Knowledge of the occupational hazards and safety precautions of the trades involved.
• Lead People: Strong skills leading direct reports in order to promote operating efficiency
• Serve as on-call maintenance providing evening, weekends and holiday emergency service.
• Must display and maintain a sense of urgency in regards to all Casino business.
• Visually inspect tools, equipment, or machines.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Assists trades and custodial department as required

Annual salary starting from $50,000.00 USD

What You Will Need

• Excellent guest service and hospitality skills.
• Results Focus: Strong impact to operations performance. The role requires discipline to meet performance objectives
• Excellent analytical and problem solving skills.
• Strong problem solving and listening skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Ability to handle and maintain confidential information.
• Excellent written and verbal communication skills a must
• Ability to lift and carry up to fifty (75) pounds at a time.
• Ability to push and pull heavy items and equipment.
• Ability to adjust quickly to changing demands.
• Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
• Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.
• Ability to multi-task several activities and duties simultaneously.
• Ability to function and act independently.
• Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
• Ability to function in a fast paced environment, under short time constraints, and within established deadlines.
• Ability to work a flexible schedule including extended hours, weekends, and holidays.

EDUCATION and/or EXPERIENCE:

• Must be a minimum of twenty-one (21) years of age.
• Must be able to obtain and maintain a gaming license issued by the Maryland Lottery Gaming and Control Commission.
• High School diploma or equivalent.
• Three (3) plus years’ experience working in a supervisory role.
• Five (5) plus years’ experience working in maintenance departments showing progressively responsible experience performing skilled maintenance and repair work for commercial buildings and grounds.
• Advanced knowledge of basic MS Office applications (Outlook, Word, and Excel)
• Must possess a sincere dedication to provide an unsurpassed level of owner and guest satisfaction.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.