Facilities Supervisor

Chick-fil-A; Beaufort (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Chick-fil-A Beaufort is seeking a Facilities Manager to uphold cleanliness, functionality, safety, and the overall appearance of the restaurant’s building, equipment and grounds. The role emphasizes preventive maintenance, detailed cleaning, and timely repairs, with coordination of outside service providers to ensure standards of excellence.

The manager will guard guest and Team Member safety while maintaining Chick-fil-A’s operational excellence, and will collaborate with leadership to schedule

Qualifications

• Experience in facility maintenance, property management, restaurant operations or related field.
• Strong organizational skills and attention to detail.
• Effective communication and relationship-building with internal teams and outside vendors.
• Comfortable coordinating with outside contractors and service providers.
• Proactive, dependable, and committed to completing work with excellence.

Responsibilities

• Develop, implement, and manage a comprehensive preventive maintenance schedule for the restaurant's building, equipment, and grounds.
• Own and execute the restaurant's monthly deep-cleaning and facility cleaning schedule.
• Serve as the primary point of contact for identifying, evaluating, and addressing facility maintenance issues.
• Regularly inspect the exterior, parking lot, landscaping, and guest areas for safety and appearance.
• Provide regular updates to restaurant leadership regarding completed work and upcoming maintenance needs.

Skills

Facility maintenance

Property management

Restaurant operations

Organizational skills

Project management

Communication skills

Vendor management

Scheduling & records

Basic computer skills

Job description

Chick-fil-A Beaufort

Facilities Manager

Department: Operations

Reports To: Executive Director / Operating Partner

Location: Beaufort, South Carolina

Position Overview

The Facilities Manager is responsible for maintaining the cleanliness, functionality, safety, and overall appearance of Chick-fil-A Beaufort's building, equipment, and grounds.

This individual takes a proactive approach to facility management by implementing preventive maintenance schedules, completing detailed cleaning responsibilities, coordinating necessary repairs, and maintaining strong relationships with outside service providers.

The Facilities Manager plays a critical role in ensuring our restaurant consistently reflects Chick-fil-A's standards of operational excellence while providing a safe, clean, and welcoming environment for our guests and Team Members.

Key Responsibilities

1. Preventive Maintenance

• Develop, implement, and manage a comprehensive preventive maintenance schedule for the restaurant's building, equipment, and grounds.
• Perform routine inspections to identify maintenance needs before they become operational problems.
• Ensure scheduled maintenance is completed on time and properly documented.
• Monitor the condition and performance of kitchen equipment, refrigeration systems, HVAC, plumbing, lighting, and other facility systems.
• Maintain accurate records of maintenance activities, inspections, equipment servicing, and repairs.
• Identify opportunities to extend equipment life and reduce unnecessary repair expenses.

2. Facility Cleanliness & Monthly Cleaning Tasks

• Own and execute the restaurant's monthly deep-cleaning and facility cleaning schedule.
• Ensure all assigned monthly cleaning tasks are completed thoroughly and on time.
• Perform detailed cleaning of designated areas, equipment, fixtures, and facility components.
• Coordinate cleaning activities with restaurant leadership to minimize disruption to daily operations.
• Inspect completed work to ensure it meets Chick-fil-A's cleanliness and quality standards.
• Identify and address areas requiring additional cleaning or attention.
• Maintain accountability through cleaning checklists and completion records.

3. Repairs & Facility Upkeep

• Serve as the primary point of contact for identifying, evaluating, and addressing facility maintenance issues.
• Complete minor repairs and maintenance tasks when appropriate and within the scope of training.
• Coordinate professional repairs for issues requiring specialized expertise.
• Respond promptly to urgent maintenance needs that could affect restaurant operations, food safety, or guest experience.
• Maintain the appearance and functionality of the building's interior, exterior, parking areas, landscaping, and surrounding grounds.
• Communicate repair needs, timelines, and operational concerns to restaurant leadership.
• Follow up on all outstanding maintenance issues until they are fully resolved.

4. Grounds & Exterior Maintenance

• Regularly inspect the restaurant's exterior, parking lot, drive-thru, landscaping, signage, and outdoor guest areas.
• Ensure the property consistently presents a clean, attractive, and well-maintained appearance.
• Identify and coordinate repairs involving pavement, curbing, lighting, drainage, exterior fixtures, and landscaping.
• Monitor grounds maintenance providers to ensure work meets restaurant expectations.
• Proactively address issues that could negatively impact guest safety or the appearance of the restaurant.

5. Communication, Organization & Accountability

• Maintain an organized system for tracking preventive maintenance, cleaning tasks, repairs, and vendor services.
• Provide regular updates to restaurant leadership regarding completed work, outstanding issues, and upcoming maintenance needs.
• Prioritize responsibilities based on operational impact, safety, urgency, and cost.
• Maintain appropriate inventory of cleaning supplies, replacement parts, tools, and maintenance materials.
• Work collaboratively with restaurant leadership to schedule maintenance activities around operational needs.
• Demonstrate ownership by following through on responsibilities without requiring constant supervision.

Performance Expectations

Success in this position will be measured by:

• Preventive Maintenance: Scheduled maintenance is consistently completed on time.
• Facility Cleanliness: Monthly cleaning responsibilities are completed to established standards.
• Equipment Reliability: Equipment downtime and preventable breakdowns are minimized.
• Repair Responsiveness: Maintenance concerns are addressed promptly and followed through to resolution.
• Facility Appearance: The building, equipment, and grounds consistently reflect Chick-fil-A's high standards.
• Vendor Accountability: Service providers perform quality work in a timely and cost-effective manner.
• Documentation: Maintenance records, cleaning checklists, and repair logs remain accurate and current.

Qualifications & Skills

• Experience in facility maintenance, property management, restaurant operations, or a related field preferred.
• General knowledge of building systems, equipment maintenance, and basic repairs.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and prioritize responsibilities independently.
• Effective communication and relationship-building skills.
• Comfortable working with outside contractors and service providers.
• Proactive, dependable, and committed to completing work with excellence.
• Basic computer skills for maintaining schedules, records, and communication.
• Willingness to work flexible hours when necessary to accommodate maintenance needs and restaurant operations.

Physical Requirements

• Ability to stand, walk, bend, kneel, and perform physical maintenance and cleaning activities.
• Ability to lift and move up to 50 pounds safely.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to safely use basic maintenance tools, cleaning equipment, and approved chemicals.
• Ability to follow all applicable safety procedures and equipment guidelines.

Our Expectations

At Chick-fil-A Beaufort, we believe excellence is demonstrated through attention to detail, personal ownership, and a commitment to serving others.

The Facilities Manager is expected to approach every responsibility with initiative, professionalism, and a genuine desire to maintain an exceptional restaurant environment.

The goal is simple: Keep our restaurant clean, safe, functional, and operating at its best every day.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.